Receptionist

Beechwood Medical Centre; Halifax; On-site; CAD 30,000 - 60,000; Part time

Job summary

A local healthcare practice in Halifax seeks a motivated individual for administrative support. Responsibilities include handling patient interactions, scheduling appointments, and supporting daily operations. The ideal candidate will possess GCSE education, relevant IT qualifications, and experience in healthcare settings. Excellent communication and organizational skills are essential. Flexibility in working hours is necessary, predominantly in afternoon shifts.

Qualifications

• Educated to GCSE level or equivalent.
• IT or admin qualification at NVQ level III or above.
• RSA level II or equivalent.

Responsibilities

• Carry out administrative duties associated with working in a busy General Practice.
• Deal with all patients and visitors to the practice in a face-to-face environment.
• Book, change, and cancel appointments for patients.
• Handle tasks such as prescription requests and patient registrations.
• Support the practice operationally with ordering and general reception duties.

Skills

Excellent communication skills (written and oral)

Clear, polite telephone manner

Effective time management

Ability to work as a team member and autonomously

Excellent interpersonal skills

Problem-solving and analytical skills

Competent in the use of Microsoft Office and Outlook

Polite and confident

Flexible and cooperative

Motivated

High levels of integrity and loyalty

Ability to work under pressure

Education

GCSE level or equivalent

IT or admin qualification at NVQ level III or above

RSA level II or equivalent

Job description

Main duties of the job

• Carry out administrative duties associated with working in a busy General Practice.
• Deal with all patients and visitors to the practice in a face‑to‑face environment.
• Book, change, and cancel appointments for patients in line with current arrangements.
• Handle tasks such as prescription requests, patient registrations, patient signposting and duties requested by the Practice Operations Manager, Business Manager or Partners.
• Support the practice operationally with tasks like ordering, room allocations, photocopying, post management and general reception duties.

Hours (afternoon shift) – 30 hours per week:

• Monday: 12:30 pm – 6:30 pm (15‑minute tea break)
• Tuesday: 12:30 pm – 6:30 pm (15‑minute tea break)
• Wednesday: 12:30 pm – 6:30 pm (15‑minute tea break)
• Thursday: 12:30 pm – 6:30 pm (15‑minute tea break)
• Friday: 12:30 pm – 6:30 pm (15‑minute tea break)

You MUST be able to work these hours, although a small degree of flexibility may be available.

About Beechwood Medical Centre

Beechwood Medical Centre is a primary care practice located in [city]. We provide high‑quality, patient‑centred care to our community.

Qualifications

• Educated to GCSE level or equivalent.
• IT or admin qualification at NVQ level III or above.
• RSA level II or equivalent.

Experience

• Experience of working with the general public.
• Experience of working in a healthcare setting.
• Experience of working with vulnerable people.
• Experience of working in general practice/primary care.

Skills

• Excellent communication skills (written and oral).
• Clear, polite telephone manner.
• Effective time management (planning and organising).
• Ability to work as a team member and autonomously.
• Excellent interpersonal skills.
• Problem‑solving and analytical skills.
• Ability to follow policy and procedure.
• Competent in the use of Microsoft Office and Outlook.
• Polite and confident.
• Flexible and cooperative.
• Motivated.
• Forward thinker.
• High levels of integrity and loyalty.
• Ability to work under pressure.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service (formerly CRB) check is required to confirm there are no previous criminal convictions.