Receptionist

Crowe MacKay; Edmonton; On-site; CAD 40,000 - 50,000; Full time

Job summary

A dynamic accounting firm in Edmonton seeks a full-time Receptionist to manage front office activities, greet clients, and provide excellent customer service. The ideal candidate should have at least two years of customer service experience, strong organizational and multitasking skills, and be proficient in Microsoft Office Suite. This role offers a competitive compensation package, paid vacation, and various employee benefits, promoting a diverse and inclusive workplace.

Benefits

Competitive compensation package

Paid vacation

Employee Assistance Program (EAP)

Extended health and dental benefits

RRSP Matching Program

Health and Wellness Allowance

Paid volunteer programs

Overtime Pay

Employee Referral Program

Qualifications

• Minimum two years customer service experience.
• Prior reception experience preferred.
• Professional and courteous manner.

Responsibilities

• Greet all guests and visitors in a professional manner.
• Manage boardroom calendar and scheduling.
• Support administrative staff and perform other tasks.

Skills

Customer service experience

Organizational skills

Multitasking

Time-management

Attention to detail

Proficiency in Microsoft Office Suite

Professional manner

Positive attitude

Ability to work in a team

Resourcefulness

Job description

Crowe MacKay LLP is a vibrant team of Chartered Professional Accountants with eight markets across northern and western Canada. We believe strong relationships are the cornerstone to success and strive to create innovative solutions for our clients. Crowe MacKay LLP is built on a foundation of diverse talent, delivering expert advice across a spectrum of industries and organizations.

Crowe MacKay LLP is excited to grow our team and is currently seeking a full-time Receptionist to join our Edmonton South office. The successful candidate will be a career‑focused individual that is excited to join a growth‑oriented, entrepreneurial firm.

The Role

• Greet all guests, visitors and staff in a professional manner
• Process incoming and outgoing mail processes and courier services, distribute all correspondence to appropriate individual
• Direct all incoming calls to appropriate individuals
• Scheduling meetings/appointments and managing boardroom calendar
• Type and edit correspondences
• Order stationery and office supplies for the office
• General office support (faxing, photocopying, filing)
• Maintain a tidy front office area, including meeting rooms and bistro
• General administrative tasks, including, but not limited to, preparing letters, memos, spreadsheets, data entry, setting up new client files, scanning, photocopying, maintaining electronic and paper filing systems
• Support administrative staff and perform other administrative tasks as required

What You Will Bring

• Minimum two year customer service experience
• Prior reception experience preferred
• Excellent ability to organize self and others
• Multitasking and time‑management skills, with the ability to prioritize tasks
• Strong attention to detail
• Proficient in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)
• Professional and courteous manner in dealing with internal and external clients
• Positive and friendly attitude and demeanor
• Able to work well in a team setting
• Able to be resourceful and proactive when issues arise
• Previous experience in public practice or other professional services environment considered an asset

What We Offer

• Competitive compensation package
• Paid vacation
• Employee Assistance Program (EAP)
• Extended health and dental benefits
• RRSP Matching Program
• Health and Wellness Allowance
• Paid volunteer programs and volunteer opportunities
• Overtime Pay
• Employee Referral Program

We thank all applicants who apply; however only candidates selected for an interview will be contacted.

At Crowe MacKay LLP Canada, we are dedicated to creating a diverse environment. We foster a barrier‑free work environment that’s inclusive as well as diverse, where our people can be themselves. Should you require accommodation during the recruitment process, for example as a result of a disability, please contact us at [e-mail]. As an equal opportunity employer, we welcome your application. All employment decisions, including hiring, training, promotional practices and policies, will be made regardless of race, gender, sexual orientation, gender identity or expression, age, ancestry, citizenship, physical ability, ethnic origin, family status, marital status, place of origin, or any other characteristic protected by applicable human rights legislation.