Quality Assurance (QA) Analyst

LawDepot; Edmonton; Hybrid; CAD 55,000 - 75,000; Full time

Job summary

A leading legal solutions provider in Edmonton, Canada, is seeking a Quality Assurance Analyst to join their growing team. This full-time position offers the opportunity to conduct comprehensive testing of online products and contribute to quality assurance processes. Ideal candidates will have a post-secondary education in Computing Science, experience with website testing, and strong problem-solving skills. The role supports a hybrid work environment and offers great benefits, including a competitive compensation package and flexible work hours.

Benefits

Comprehensive health and dental benefits

Three weeks paid vacation

Flexible schedules

Company share plan

Free catered lunches

Monthly social events

Qualifications

• Experience in testing new online products and user interfaces.
• Proficiency in identifying detailed test scenarios from documentation.
• Knowledge of databases is considered an asset.

Responsibilities

• Perform Quality Assurance testing for new online products.
• Document and track all bugs and issues in the tracking system.
• Conduct cross-browser and cross-device testing.

Skills

Experience with website testing

Effective written and verbal communication skills

Ability to work in an Agile environment

Problem-solving skills

Organizational skill to plan and prioritize work

Education

Post-Secondary Education in Computing Science or related field

Tools

Selenium

Automated test scripts analysis

Job description

Company Profile

Join one of the fastest growing companies in Canada! LawDepot is proud to be a seven-time Growth 500 ranked organization and a major player in the Global legal solutions industry. Our mission is to modernize the legal document creation experience by empowering people with fast, easy-to-use, and professional solutions. With over ten million satisfied customers worldwide, over two million monthly website visitors, and billions of dollars saved on legal fees, you will be joining a team that is truly making a difference. At LawDepot, we foster a collaborative and inclusive learning culture that values excellence and diversity. Apply today and become a part of our exciting journey!

Position Overview

LawDepot.com is currently expanding and looking to recruit a Quality Assurance (QA) Analyst - Manual Testing in Edmonton, Alberta. Working with the Information Systems team, you will be responsible for testing and implementation of our quality assurance processes. This is a full-time permanent position, working 37.5 hours per week with opportunities in office or hybrid.

Primary Responsibilities

• Perform Quality Assurance testing for new online products, user interface updates, product enhancements, internal tools, and A/B experiments
• Identify, document, and track all bugs, issues, and inconsistencies in the bug tracking system
• Conduct cross-browser and cross-device testing to ensure consistent user experience
• Build and implement test plans with detailed use cases and clear procedures
• Collaborate with other departments (Development, Marketing, Legal) to review requirements, specifications, and identify potential gaps
• Communicate proactively with the Scrum team and QA Manager regarding testing status, risks, and timelines
• Participate in an Agile development process working with team members to help achieve team goals
• Replicate reported defects to help identify root cause of the issue and full scope of impact
• Complete assigned projects while maintaining a high standard of quality
• Opportunity to write code directly and pick up development tasks as desired

Knowledge And Skill Requirements

• Post-Secondary Education in Computing Science, Information Systems Technology, Web Design, or another relevant field (ex. Science, Technology, Engineering, Math)
• Experience with website testing
• Proficiency in identifying detailed test scenarios and scope of testing from project documentation, user stories or stakeholders
• Ability to solve problems and identify the root cause of issues
• Skilled in documenting detailed defect reports
• Effective written and verbal communication skills
• Ability to work in an Agile environment and handle multiple projects
• Proficiency with analyzing automated test scripts for errors
• Organizational skill to plan and prioritize work independently
• Ability to analyze automated test scripts and logs for errors
• Experience with web development and knowledge of databases would be an asset
• Knowledge of Selenium would be an asset

Why You Should Join The LawDepot Team

• Excellent total compensation package
• Comprehensive health and dental benefits, plus an additional Health Care Spending Account
• Great work life balance (37.5 hour work weeks, flexible schedules, ability to bank hours)
• Three weeks paid vacation, plus bonus personal days
• Continuous learning opportunities, including LinkedIn Learning subscriptions and training budgets
• Company share plan
• Free catered lunches for the entire office
• Monthly social events for team members to enjoy (think axe throwing, rock climbing, board games, food trucks, trivia contests, and charitable activities)
• Casual work environment
• Personal offices for focused work and to have your individual space (plus collaborative workspaces for when you want to meet with the team)
• Free and easily accessible parking
• Southgate Mall, Whyte Ave, and Calgary Trail restaurants are only minutes away
• Hybrid working arrangements for balance between getting work done at home and engaging with others in the office

How To Apply

Please submit a resume and cover letter online via our Careers page at https://www.lawdepot.ca/career.

We thank all applicants; however, only those selected for an interview will be contacted.