Public Health Support Assistant - (219536)

Island Health; Lake Cowichan; On-site; CAD 45,000 - 60,000; Full time

Job summary

A regional health authority is seeking a dedicated individual to support Population and Public Health by assisting clients with clinic registration and navigation. Candidates must possess a Grade 12 education and demonstrate strong communication and interpersonal skills. This role requires the ability to work independently and collaboratively, with a focus on improving patient and staff safety.

Qualifications

• Grade 12 plus six months' recent related experience or equivalent.
• Ability to effectively communicate both verbally and in writing.
• Physical ability to perform the duties of the position.

Responsibilities

• Support clients with clinic registration and navigation.
• Perform work in support of Population and Public Health.

Skills

Effective communication

Interpersonal skills

Independent work

Prioritization

Typing at 40 wpm

Education

Grade 12

Job description

Overview

In accordance with the Vision, Purpose, Values and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and responsibility shared by everyone. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Under the supervision of the Manager or designate, performs work in support of Population and Public Health. Performs work by supporting clients with clinic registration and navigation.

Qualifications

Education, Training And Experience

Grade 12 plus six (6) months\' recent related experience or an equivalent combination of education, training and experience.

Skills And Abilities

• Ability to communicate effectively, both verbally and in writing
• Effective interpersonal skills and ability to deal with others in challenging situations
• Physical ability to carry out the duties of the position
• Ability to work independently and in cooperation with others
• Ability to operate related equipment
• Ability to organize and prioritize
• Ability to type at 40 wpm
• Knowledge of general office procedures