Toronto
On-site
CAD 60,000 - 80,000
Full time
Job summary
A leading financial services company in Toronto is seeking an experienced professional to enhance their operational resilience initiatives. The role involves developing the resilience program, managing stakeholder interactions, and maintaining critical project documentation. Candidates should possess 2-4 years of coordination experience and advanced skills in MS Office. This position offers a dynamic work environment focused on collaboration and compliance.
Qualifications
- 2-4 years of relevant coordination experience.
- Experience within operational resilience, OSFI E-21 experience is an asset.
- Advanced computer skills, particularly with MS Office (Excel, Word, PowerPoint).
- Familiarity with regulatory requirements in the financial industry.
Responsibilities
- Champion a customer-focused culture to deepen client relationships.
- Assist in developing the Operational Resilience program.
- Participate in understanding the regulatory framework.
- Provide and maintain project-related documentation.
- Assist with stakeholder engagement and management.
Skills
Coordination Experience
Operational Resilience
Project Management
Advanced MS Office Skills
Regulatory Familiarity
Responsibilities
- Champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge;
- Assist in the development of the Operational Resilience program by planning sessions to determine GBM Canada critical business services, impact tolerances, process mapping and vulnerability remediation efforts;
- Participate with the team in working with the business lines and internal stakeholders in understanding the regulatory framework and developing systems and processes to ensure compliance;
- Assist in the preparation of presentation materials, and progress reports to stakeholders, including senior management;
- Attend program meetings, develop meeting minutes, and serve as program secretary;
- Provide and maintain project related documentation including meeting minutes, risks & issues logs, project plans, and task lists;
- Administrative duties include folder organization and calendar management;
- Assist with stakeholder engagement, participation, and management through organization of workshops, and tabletop exercises;
- Prepare operational resilience related materials for exercises, committees, crisis task forces, and working groups (external and internal);
- Assist with audit requests for information, and remediation efforts for GBM operational resilience and business continuity;
- Assist Manager of Operational Resilience with other administrative duties as required;
- Understand how the bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions;
- Actively pursues effective and efficient operations of his/her respective areas in accordance with our values, Code of Conduct and Global Sales Principles while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligation with respect to operational, compliance, AML/ATF/sanctions and conduct risk;
- Champions a high-performance environment and contributes to an inclusive work environment.
Must Have Skills
- 2-4 Years of relevant Coordination Experience
- Experience within Operational Resilience (OSFI E-21 experience an asset)
- Knowledge of and exposure to project management
- Advanced computer skills particularly with MS Office (Excel, Word and Power Point)
- Familiarity with regulatory requirements in financial industry
Nice-To-Have Skills
- Prior FI Experience an asset
Soft Skills
- Strong collaboration skills
- Detail-oriented
- Comfortable engaging stakeholders, managing workshops and stakeholder participation
- Excellent organizational skills, ability to work in a dynamic, fast-paced environment