Programmatic Pipeline Specialist

Triton Digital Canada Inc.; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading tech company in Canada is looking for a programmatic support expert to join their demand team. The successful candidate will focus on problem-solving within the demand ecosystem, addressing technical and operational issues end-to-end. The role requires expertise in DSP knowledge and Triton tools to ensure seamless operation and rapid resolution of issues. This position emphasizes collaboration with cross-functional teams across ad networks and publishers.

Qualifications

• Experience with ad networks, agencies, and DSPs.
• Ability to diagnose technical and operational issues end-to-end.
• Strong communication skills for collaboration with cross-functional teams.

Responsibilities

• Serve as the frontline problem solver for demand partners.
• Combine knowledge of tools to drive issues to resolution.
• Work closely with various demand teams for support.

Skills

Deep DSP knowledge

Buyer trafficking fluency

Expertise in Triton tools

Job description

Overview

We are hiring a programmatic support expert to serve as the frontline problem solver for our demand ecosystem. This role focuses completely on demand partners and issues; it is reactive but holistic, owning both technical and operational issues end-to-end across demand partners such as ad networks, agencies, holding companies, DSPs, publishers, and our internal Demand Team. You’ll combine deep DSP knowledge, buyer trafficking fluency, and expertise in Triton tools (including deal troubleshooting and our OpenRTB implementation) to diagnose issues wherever they originate and drive them to resolution.

Aligned with our revenue-driven Demand team operating model and our cross-functional programmatic framework, this role works closely with Programmatic Platform Specialists, Marketplace Management, Demand Business Development, Publisher Monetization, and Ad Revenue Operations to deliver rapid support and ensure seamless strategic continuity.