Program Coordinator, Commercialization and Entrepreneurship

McMaster University; Hamilton; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading educational institution in Hamilton is seeking a Program Coordinator to support commercialization and entrepreneurship programs. Responsibilities include coordinating program operations, managing budgets, and training staff. The ideal candidate has a diploma in Office Administration and 4 years of relevant experience. Strong management and communication skills are essential for this role.

Qualifications

• 4 years of relevant experience required.
• Experience in startup and entrepreneurship community is an asset.
• Strong connections in the innovation network are preferred.

Responsibilities

• Develop, plan, and maintain efficient operation of programs.
• Collect, analyze, and summarize relevant information for decision making.
• Trainer and mentor support staff and coordinate departmental activities.

Skills

Strong management

Advanced communication skills

Proficient in Microsoft Office

Customer service orientation

Education

2 year Community College diploma in Office Administration

Tools

Project management tools

Databases

Job description

The McMaster Industry Liaison Office (MILO) supports the research endeavours of McMaster University and its affiliated hospitals, Hamilton Health Sciences and St. Joseph's Healthcare Hamilton, by facilitating collaborative research with industry partners and disseminating research results through commercialization. MILO is a unit of the Office of the Vice-President Research at McMaster University.

Reporting to the Associate Director, New Ventures, the Program Coordinator will support commercialization and entrepreneurship programs run through MILO, such as Lab2Market, The Forge, McMaster Entrepreneurship Academy, and the McMaster Seed Fund.

Job Summary

Responsible for developing, planning, and maintaining the efficient operation of a division and its related programs, and coordinating all aspects of the program including curriculum administration, implementation, promotion, recruitment, resource, and financial management. Implements and maintains the efficient administrative operations at a designated site under the direction of senior staff.

Purpose and Key Functions

• Collect, analyze, assess, and summarize information relevant to the decision making process and develop recommendations for final approval and implementation.
• Participate in the development, evaluation, and review of academic and scholarly programs and resources.
• Organize, coordinate, and assist with educational programs and events such as retreats, education days and other capacity building programs.
• Communicate and work collaboratively with various internal and external organizations and departments.
• Coordinate the calendar of supervisor and others and resolve scheduling conflicts.
• Develop the program budget for review and approval.
• Implement and maintain the program budget and expense reports. Create financial projections and make adjustments to the program budget throughout the fiscal year.
• Ensure that financial accounts and reports are completed and managed competently and efficiently.
• Exercise appropriate controls, monitor, and reconcile accounts.
• Facilitate meetings with various individuals including, but not limited to, program stakeholders and groups.
• Write a variety of documents including, but not limited to, reports, correspondence and minutes.
• Use a dictaphone to transcribe correspondence and other documents.
• Provide faculty and staff information regarding program policies and information about program requirements.
• Provide work procedure advice and guidance to staff.
• Review current academic calendar, and recommend and prepare curriculum revisions and clinical training schedules.
• Plan and coordinate a variety of departmental activities and events.
• Gather and compile information required for a variety of documents and reports.
• Complete research ethics board applications and other related proposals for review by senior staff.
• Update and maintain records and databases.
• Act as a liaison between the department and various stakeholders with regards to facility operations.
• Train and mentor support staff and act as first point of contact with regard to issues related to administrative staff.
• Ensure adherence to health and safety requirements and maintain the training database for staff.
• Ensure timely and efficient processing of attendance sheets and payroll for temporary, casual and continuing staff.
• Provide efficient facility management the administrative support structure at the designated hospital site.
• Provides front line service to faculty and staff, and in consultation with senior staff, sets standards for the quality of department services.
• Provide information to individuals with inquiries surrounding human resources matters including, but not limited to, collective agreements, hiring procedures, benefits, vacation, sick time, and payroll processes.

Supervision

• Provide lead hand supervision and is responsible for the quality and quantity of work of others.
• Provide orientation and show procedures to others.

Qualifications

• 2 year Community College diploma in Office Administration or related field.
• Requires 4 years of relevant experience.

Assets

• Experience in startup and entrepreneurship community, with strong connections in the innovation network.
• Proficient in designing and marketing programs and events.
• Proven ability to collaborate effectively with entrepreneurs and business professionals.
• Strong computer skills, including proficiency in Microsoft Office, spreadsheets, databases, web applications, social media, and project management tools.
• Customer service orientation and a track record of building long-term relationships within the business community.
• Strong management and advanced communication skills.
• Excellent planning and organizational skills with the ability to manage competing priorities.

Additional Information:

Anticipated Start Date : October 13, 2025

Location: McMaster Innovation Park

How To Apply

To apply for this job, please submit your application online.