Professional Services Engineer

Brinqa; Ontario; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A cybersecurity solutions provider in Ontario is seeking a Professional Services Engineer to deliver custom solutions and provide technical guidance. Ideal candidates have 3-5 years of experience in technical consulting and are proficient in scripting and development languages. This role involves leading project deliveries and engaging closely with customers to ensure their success.

Benefits

Opportunities for professional growth

Dynamic work environment

Qualifications

• 3-5 years in technical consulting or implementation roles.
• Strong coding background with scripting languages.
• Experience in project delivery and resource allocation.

Responsibilities

• Lead hands-on implementation of Brinqa solutions.
• Diagnose and resolve complex technical issues.
• Collaborate with project managers on deliverables.

Skills

Scripting and development languages (e.g., Python, Groovy, Java)

APIs and data integrations

Advanced diagnostics and problem-solving

Customer engagement and communication

Collaboration in cross-functional teams

Education

Bachelor's degree in Computer Science or related field

Advanced certifications (e.g., CISSP, AWS)

Job description

Brinqa is the leading provider of unified cyber risk management and security analytics. Our software empowers companies to make cyber risk decisions across a wide range of platforms quickly and efficiently.

We help our customers’ cyber security and technology teams discover, prioritize and treat the most important risks based on real-time risk analytics, automated risk assessments, and remediation. With actionable insights and timely communications provided by our software, our customers are reducing their response times to the constantly changing and emerging threats and saving their business from potential negative and significant impacts.

At Brinqa, we are revolutionizing cybersecurity risk management by offering a unified platform that empowers organizations to proactively manage and mitigate threats across their entire attack surface. Our platform consolidates security data, prioritizes vulnerabilities, and orchestrates remediation processes, enabling clients to make informed risk decisions and enhance their security posture.

We are seeking a Professional Services Engineer to join our Professional Services team. This role goes beyond onboarding — it focuses on delivering custom, project-based solutions that drive long-term value for customers. You will serve as a technical consultant, working alongside project managers and customer stakeholders to implement advanced configurations, integrations, and extensions of the Brinqa platform.

This role requires a blend of technical depth, project discipline, and problem-solving expertise. You’ll bring hands-on implementation skills, the ability to script and troubleshoot complex workflows, and the consultative presence to guide customers through engagements that vary in scope, complexity, and duration.

WHAT YOU WILL DO

• Custom Project Delivery: Lead the hands-on implementation of Brinqa solutions for customer projects, including tailored solutions that extend beyond standardized onboarding, ensuring customer success in complex environments.
• Technical Expertise & Troubleshooting: Write and maintain scripts, leverage Brinqa-provided libraries, and debug technical challenges with precision. Act as an escalation point for complex technical issues, diagnosing and resolving challenges that require advanced problem-solving.
• Project Collaboration & Accountability: Partner closely with Project Managers to align on scope, timelines, and deliverables; maintain diligent time tracking to ensure projects stay within budget and hours-based constraints. Communicate technical decisions, trade-offs, and progress clearly to both customer and internal stakeholders.
• Best Practices & Advisory: Provide consultative guidance on platform architecture and integrations, balancing Brinqa best practices with customer-specific needs and document implementations thoroughly, ensuring repeatability and scalability for future phases.
• Customer Engagement & Success: Serve as a trusted technical advisor to customer stakeholders, bridging technical details with business objectives.

WHAT YOU’LL NEED

• Experience: 3-5 years in technical consulting, professional services, or implementation engineering roles, ideally in cybersecurity or SaaS enterprise software.
• Technical Proficiency: Strong experience with scripting and development languages (e.g., Python, Groovy, Java) and comfort with APIs, data integrations, and Linux environments. Ability to read, adapt, and extend existing code libraries.
• Project Delivery: Proven success working on structured, hours-based projects with project managers. Experience with time tracking, resource allocation, and project delivery methodologies.
• Troubleshooting Skills: Advanced diagnostic and problem-solving abilities across integrations, workflows, and system configurations.
• Customer-Facing Skills: Confident engaging with technical and business stakeholders, presenting solutions clearly, and managing expectations effectively.
• Collaboration: Demonstrated success working in cross-functional teams, contributing to process improvements, and mentoring junior engineers.
• Education: Bachelor’s degree in Computer Science, Information Systems, or related field preferred. Advanced certifications (e.g., CISSP, AWS, Kubernetes, or scripting-related credentials) are a strong plus.

WHY BRINQA?

Joining Brinqa means becoming part of a supportive and innovative team dedicated to making a significant impact in the cybersecurity industry. We offer a dynamic work environment, opportunities for professional growth, and the chance to directly shape customer success through meaningful technical engagements.

If you’re a technically savvy problem solver who thrives on delivering complex projects, collaborating with customers, and tackling technical challenges hands-on, we’d love to hear from you.

HERE’S A LITTLE MORE ABOUT US

Brinqa was founded in 2008 by cybersecurity and technology veterans that witnessed first-hand the significant amount of time and people it took a company to manage the various tools and resources to protect the business from the ever evolving and changing world of cybersecurity.

Building a cybersecurity platform that connects all of the relevant IT, security, and business data resources to create a common data view with actionable insights would give companies a resource that would allow them to respond faster, smarter and more efficiently.

In June 2021, with a solid and effective product benefiting and significantly impacting Fortune 50 companies, Brinqa received its first and only institutionalized funding with Insight Partners. Investing $110M and a minority position in the business, Insight Partners provided Brinqa a way to provide their cybersecurity platform product to more enterprise companies by building their employee base with expertise in Sales, Marketing, Customer Success, Professional Services and People.

It is an exciting time of growth and for individuals to make an immediate and lasting impact on the company and its market

We’re committed to promoting Equal Employment Opportunity (EEO) at Brinqa - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.