Product Manager, Retail POS Mobile App (contract)

Moneris; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A leading payment processing company in Canada is seeking a Product Manager to lead the mobile app for their retail point of sale solution. You'll collaborate with various teams to enhance customer experiences for small and medium retailers, harnessing innovative technology and data-driven insights. The ideal candidate will possess over 5 years of product management experience and a strong background in mobile app development. This role offers a hybrid work environment in Toronto or Montreal.

Benefits

Diversity, Equity, and Inclusion initiatives

Learning & development programs

Qualifications

• 5+ years of relevant experience, including 3+ years in Product Management.
• Direct experience developing mobile applications for iOS or Android.
• Familiarity with how small and medium retailers operate.

Responsibilities

• Lead the mobile app roadmap within the broader retail product roadmap.
• Collaborate with designers, engineers, and cross-functional teams.
• Manage product lifecycle from requirement gathering to go-to-market.

Skills

Data-driven insights

Customer-centricity

Mobile app development

SaaS product knowledge

Agile methodologies

End-to-end design thinking

Entrepreneurial mindset

Education

University degree or equivalent experience

Job description

Your Moneris Career - The Opportunity

Join Moneris as a Product Manager for Moneris Go Retail Point of Sale (POS) and lead the way in empowering Canadian small and medium retailers through innovative technology. The product operates across multiple channels, and you will lead the mobile app experience as part of the Retail POS team. You will work with design, engineering, sales and merchants to deliver impactful, customer-centric experiences.

• Are you driven by a deep understanding of customer needs and passionate about retail?
• Do you excel at solving complex challenges through data-driven insights?
• Can you turn a product vision into experiences that inspire loyalty and engagement?

If you have a strong track record of building and launching successful products, we'd love to connect. This role offers an exciting opportunity to shape Moneris' growth in the retail space and make a difference for small and medium businesses across Canada.

Contract Term: 14 months.

Location: You will be based in our Toronto or Montreal office, balancing in-office collaboration with remote flexibility.

Reporting Relationship: You will report to the Director of Product.

Your Moneris Career - What you'll do

• Lead the mobile app roadmap within the broader retail product roadmap with a focus on setting OKRs (Objectives and Key Results) that align with Moneris' strategic mission, in partnership with the Director of Product and Senior Product Manager.
• Collaborate with designers, engineers, and cross-functional teams to concept, prototype, build, ship, measure, and refine product features.
• Champion the customer's voice by working with sales and customer support, ensuring insights shape our product strategy.
• Manage product lifecycle, from requirement gathering and new feature introduction to go-to-market strategy and positioning.
• Oversee product success by setting performance metrics, tracking results, and making data-driven adjustments to achieve goals.

Your Moneris Career - What you bring

• 5+ years of relevant experience, including 3+ years in Product Management: Expertise in building and scaling products.
• Mobile app experience (must have): Direct experience developing mobile applications for iOS or Android.
• SaaS or POS experience (required): Direct experience in SaaS products or hands-on exposure to POS environments, including front-line or operational retail experience.
• SMB retail understanding: Familiarity with how small and medium retailers operate, including typical workflows, constraints, and decision-making patterns.
• Technical understanding of software development lifecycle: Ability to work with engineering teams and translate complex requirements into clear, actionable work.
• Experience in scrum/Agile methodologies: Skilled in navigating product development processes and collaborating in agile environments.
• End-to-end design thinking: Ability to empathize with users and create experiences that drive engagement and satisfaction.
• Entrepreneurial mindset: Comfortable with ambiguity and can lead cross-functional stakeholders within a matrixed organization.
• Education: University degree or equivalent experience.

Your Moneris Career - What you get

• A workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), DEI learning and workshops, educational events, and various resources including an internal DEI website and newsletter
• Learning & development programs and resources to grow your career

#LI-Hybrid

#TECH-IND

Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.