Product Manager 2 - Cybersecurity Incident Response

British Columbia Lottery Corporation; Canada; Hybrid; CAD 104,000 - 164,000; Full time

Job summary

A leading social purpose company in Canada is seeking a Product Manager 2 for Cybersecurity Incident Response to lead a team in security operations. This role involves managing incident response processes, engaging with stakeholders, and fostering team development through a collaborative agile environment. Candidates should have a degree in business or IT management and several years of leadership experience in security operations. This position offers a hybrid work model and competitive compensation.

Benefits

Defined benefit pension plan

Flexible working model

Professional development sponsorship

Qualifications

• 5 - 7 years of recent, related experience, preferably in a leadership role.
• Proven expertise in managing Security Operations.
• Experience in building and mentoring teams.

Responsibilities

• Lead the Security Operations Team and ensure mission execution.
• Manage incident response processes and develop automation workflows.
• Engage with stakeholders to resolve impediments and report on deliverables.

Skills

Team leadership

Agile methodologies

Security Operations management

Problem-solving and analytical thinking

Negotiation skills

Education

Post-secondary degree in business administration or information technology management

Tools

Security monitoring tools

Agile project management tools

Job description

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Product Manager 2 - Cybersecurity Incident Response

Location: Hybrid - Kamloops or Vancouver, BC, CA

Job Function: Information Technology

BCLC exists to generate win-wins for the greater good.

For our people, our players, our communities, our industry, and our planet.

Lottery | Casino | Sports

Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world. We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet. Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition.

We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC.

For those who prefer working in a community with others, we have two beautiful offices in convenient locations.

This is a Permanent, Full Time opportunity

Expected Salary Range: $104,662.00 - $130,827.00 - $163,533.00

Our typical hiring range will be +/- 5% of the midpoint shown above. Factors influencing this decision include qualifications and market conditions for the role.

The Company

For nearly four decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3,500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe, secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.5 billion in net income to the Province of B.C. to support First Nations, host local governments, health care, education and community programs across the province.

Job Summary

Reporting to the Director, Cyber Security, the Product Manager 2 for the Security Operations Team (SecOps) plays a leadership role in a specialized Incident Response and collaborative Agile product team, ensuring the mission and vision of the team are executed upon. They will support the team by planning, writing user stories, prioritizing the backlog, and helping remove roadblocks. As the Product Manager 2 for SecOps, you will strive to ensure team capabilities to administer and monitor relevant security tools and technologies, respond to incidents, evangelize, and influence the best possible security practices of other teams and stakeholders through direct engagement and collaboration.

Key Accountabilities

• Implements the mission and vision of the product team following Google Autonomic Security Operations practices, and Agile.
• Provides leadership and coaching to the SecOps Team, inspiring a shared vision, coaching / mentoring their development, performance assessment and change management.
• Develops, maintains, and coordinates as necessary incident response processes and procedures using team-managed technologies and team capabilities.
• Facilitates and requires fixed recurring time for team members to develop and enhance workflow automation to enhance team productivity and capabilities.
• Facilitates and time for team members to spend on rotation evangelizing and influencing other Product Teams on best security practices.
• Help with the planning and architecture of relevant security tools as needed.
• Participates, facilitates, or leads any applicable SecOps agile ceremonies and/or other meetings and gatherings, such as planning sessions, stand-ups, retrospectives, and sprint review meetings.
• Engages specialists across the organization, or contractors, in addition to product team members. Manages contracts that are needed for relevant consultants, vendors and/or outsourced services.
• Negotiates with leaders and other stakeholders to remove team impediments, issues, and blockers, including escalating to the right levels within the organization when they cannot be resolved at the team level.
• Reports to stakeholders, including the executive sponsor, Directors or other product teams on the progress and status of product team deliverables. Proactively finds risks and opportunities and makes recommendations for resolution.
• Meets regularly with capability managers to review individual performances and resolve issues;
• Manages the budget and forecasting associated with the work of the product team.

Minimum Required Qualifications

Education and Experience

• A post‑secondary degree in business administration, information technology management or a related discipline;
• 5 – 7 years recent, related experience as well as experience in a leadership capacity;
• An equivalent combination of education and/or experience may be considered;
• Proven expertise with managing Security Operations;
• Proven record of successful operations and/or security team building and management.

Technical Requirements

• Proven ability to build, lead and mentor teams to success;
• Security and/or Operations Background;
• Knowledge in agile methodologies and tools;
• Excellent organizational and planning skills;
• Demonstrated ability at a management level for business planning and road mapping, and a record of accomplishment of successful management experience in a collaborative, fast‑paced business environment;
• Demonstrated ability to build strong and trusting relationships with managers, employees and peers;
• Strong influencing and negotiation skills, written and verbal communication skills, problem‑solving, analytical thinking/innovation, time management and multi‑tasking skills.

#LI‑DNI

What’s in it for you

• Defined benefit pension plan which provides a recurring income you can depend on for life throughout retirement
• We pride ourselves on our flexible working model which supports work‑life integration and our 37.5 hour work week
• Professional development including education/certification sponsorship, in house leadership cohorts, LinkedIn Learning

However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience.

We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong.

Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out!

Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more!

If you require accommodation so you can be at your best in the interview, please let us know: [e-mail].

All candidates must be at least 19 years of age and legally eligible to work in Canada.

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