Product Designer

Insight Global; Toronto; On-site; CAD 75,000 - 95,000; Full time

Job summary

A leading recruitment firm is seeking an experienced UX / Product Designer to enhance digital customer experiences for a prominent banking client. This role involves conducting user research, creating prototypes, and collaborating with cross-functional teams to ensure design excellence. Ideal candidates will have 3-4 years of experience and proficiency in Figma. Knowledge of accessibility standards and design systems, especially in the financial sector, is essential. This position offers a dynamic working environment focused on user-centered design.

Qualifications

• 3-4+ years of experience in UX / Product Design.
• Proficient in Figma.
• Large enterprise experience is preferred.
• Agile experience, specifically with technical stakeholders.
• Ability to adapt to various working styles.
• Strong communicator and dependable.
• Knowledge of accessibility standards (AODA, WCAG 2.0).
• Design System experience, particularly within banking.

Responsibilities

• Conduct usability testing and analyze customer needs.
• Create wireframes and prototypes to enhance user experience.
• Collaborate with developers to ensure design consistency.
• Engage with stakeholders for design feedback and alignment.
• Monitor product releases and gather feedback for improvements.
• Ensure designs meet accessibility and compliance standards.
• Prepare design specifications for developers.

Skills

User Research

Wireframing

Prototyping

Collaboration

Communication

Accessibility standards (WCAG)

Agile methodologies

Design Systems

Tools

Figma

Abacus

Job description

Job Description

Insight Global is seeking a UX / Product Designer to join a Big 5 Canadian banking client, sitting out of Chicago. The successful candidate will focus on a range of digital customer experiences.

Responsibilities

• User Research & Analysis
  • Conduct usability testing, interviews, and surveys to understand customer needs.
  • Analyze data and synthesize insights to inform design decisions.
• Wireframing & Prototyping
  • Create low- and high-fidelity wireframes and interactive prototypes using tools like Figma or Sketch.
  • Iterate designs based on feedback and testing results.
• Design System & Development Collaboration
  • Work within established design systems and contribute to their evolution.
  • Collaborate with developers to ensure consistency across platforms (web, iOS, Android).
• Agile & Cross-Functional Collaboration
  • Participate in daily stand‑ups, sprint planning, and retrospectives with product managers, developers, and QA teams.
  • Ensure designs are ready for development and meet sprint timelines.
• Stakeholder Engagement
  • Present design concepts and prototypes to stakeholders for feedback and approval.
  • Facilitate workshops to align teams on user needs and design strategies.
• Continuous Improvement
  • Monitor product releases and gather post‑launch feedback for iterative improvements.
  • Stay updated on industry trends and perform competitive analysis.
• Accessibility & Compliance
  • Ensure designs meet accessibility standards (WCAG) and comply with banking regulations.
  • Incorporate inclusive design principles into all deliverables.
• Documentation & Handoff
  • Prepare detailed design specifications and assets for developer handoff.
  • Maintain clear documentation for future reference and audits.

In this dynamic role, a UX Designer contributes to creating seamless and delightful experiences for users, making products stand out in the competitive market.

Equal Opportunity & Inclusion

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail]. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 3‑4+ years of experience in UX / Product Design
• Proficient in Figma
• Large enterprise experience
• Agile experience, specifically working with technical stakeholders
• Strong sense of collaboration with various stakeholder groups and ability to adapt to various working styles
• Strong communicator, dependable, and a go‑getter who can work with stakeholders to drive clarity about user needs and business objectives, advance our design practice, and advocate for the user
• Accessibility - AODA, WCAG 2.0
• Design System experience (i.e., Abacus) and specific experience within banking or other financial institutions
• Strong technical aptitude