Product Associate - Mainline & Fine Jewelry

JENNY BIRD; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading fashion jewelry brand in Toronto seeks a detail-oriented Product Associate to support Product Development and Production. The role involves managing samples, coordinating testing programs, and collaborating with various teams. Ideal candidates have 1-3 years of experience in product development, excellent organizational skills, and strong communication abilities. Familiarity with jewelry is a plus. This fulltime position offers an opportunity to engage in the exciting world of fashion jewelry.

Benefits

3 weeks vacation + 3 float days + Summer Fridays

Perks on company products

Qualifications

• 1–3 years of experience in product development or production (jewelry or accessories preferred).
• Detail-oriented and passionate about product.
• Experience in a fast-paced environment required.

Responsibilities

• Manage all physical samples for the jewelry category.
• Coordinate and run our internal wear testing program for jewelry.
• Assist in reviewing and documenting Pre-Production samples.
• Partner with cross-functional teams to support ongoing product development.

Skills

Excellent organizational skills

Strong written and verbal communication skills

Proficiency in Excel

Proficiency in Google Suite

Proficiency in Adobe Illustrator

Ability to manage multiple priorities

Team player

Job description

Overview

Product Associate – Mainline & Fine Jewelry

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About JENNY BIRD :

JENNY BIRD is Canada’s leading fashion jewelry brand, known for its elevated design, quality craftsmanship, and forward-thinking approach. As we continue to grow—including the expansion of our fine jewelry offering alongside our mainline collections—we are looking for a detail-oriented, action-driven, and highly organized Product Associate to support our Product Development and Production teams. This is a great opportunity to play a key role in the behind-the-scenes execution of bringing beautiful products to life.

Position Overview :

This is a junior-level position ideal for someone with 1–3 years of experience in product development or production. You will be a key player in ensuring operational excellence across our sample and testing programs. From coordinating internal wear testing to organizing samples and managing wholesale requests, you will help bring our product vision to life with precision and care. The ideal candidate is detail-oriented, communicative, and passionate about product.

Responsibilities

• Sample Management & Organization
  • Manage all physical samples for the jewelry category, ensuring pieces are properly labeled, tracked, and stored
  • Maintain the sample library and support cross-functional teams (e.g., marketing, merchandising, wholesale) with sample requests
  • Prepare and ship sample packages as needed
  • Maintain detailed records of sample allocations by style and channel
• Wear Testing Program
  • Coordinate and run our internal wear testing program for jewelry
  • Track and follow up on tester feedback, consolidating insights into clear and actionable summaries for the Product and QA teams
• Pre-Production & Top of Production (PP / TOP) Sample Support
  • Assist in reviewing and documenting PP / TOP samples
  • Help prepare detailed product decks and comment sheets for supplier communication
  • Support the Product Development team in managing feedback loops with vendors
• Cross-Functional Collaboration
  • Partner closely with Production, Design, QA, and Marketing teams to support ongoing product development and sampling initiatives
  • Proactively flag issues or delays and support resolution efforts

Qualifications

• 1–3 years of experience in product development or production (jewelry or accessories preferred)
• Excellent organizational skills and attention to detail
• Strong written and verbal communication skills
• Proficiency in Excel, Google Suite, and Adobe Illustrator a plus
• Ability to manage multiple priorities in a fast-paced environment
• Passion for product and the customer experience
• Team player with a proactive mindset

Nice to Haves

• Jewelry Experience
• Knowledge in CA Prop 65 and EU Reach Organizations

Interview Process

• Phone screening
• In person interview
• Peer In Person interviews
• Interview with a member of the Sr. Leadership team

Perks at JENNY BIRD

• 3 weeks vacation + 3 float days + Summer Fridays (we close the office early at 1 pm)
• Perks on JENNY BIRD products!

Location

• Currently, our team is working in-office 4 days a week and remotely 1 day a week.
• Our office is located at The East Room at 507 King Street East

JENNY BIRD does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.

Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application or email.

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