Process Coach - Production

Ford Motor; Windsor; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading automotive manufacturer in Windsor, Ontario is seeking a Process Coach to lead floor operations, ensuring safety and productivity on the production line. The ideal candidate will have a high school diploma, experience with unionized workforces, and strong problem-solving skills. This role demands shift flexibility and the ability to work independently, directly influencing operational performance in a dynamic environment.

Qualifications

• Minimum 2 years’ experience working in production lines.
• Experience supervising a unionized workforce.
• Shift availability is required.

Responsibilities

• Coach team members on safety, quality, and productivity.
• Optimize production throughput to meet budget objectives.
• Monitor ANDON occurrences and respond to issues.

Skills

Ability to work independently

Adept problem-solving

Effective organizational skills

Education

High School Diploma or Equivalent

Bachelor’s Degree

Tools

Microsoft Office

Computer Numerical Control (CNC)

Job description

The Process Coach is a floor-level leader who partners with Operations, Maintenance and Quality to ensure the line runs safely, smoothly and to specification. This role delivers hands‑on coaching, first‑responder support for arising events, and daily process confirmation to protect throughput, first‑pass yield and cost targets. The Process Coach drives and coaches Kaizen problem solving at the lowest practical level, builds Team Leader and Operator capability, and administers basic supervisory duties within a unionized production environment. Shift flexibility (including rotating shifts and weekends) is required.

Qualifications

Minimum Requirements

Education: High School Diploma or Equivalent (CAEC)

Experience:

• 2+ years’ experience working in Production lines.
• 1+ years’ experience working with and supervising unionized workforce and understanding of CBA (collective bargaining agreement)
• Ability to work independently with limited supervision.
• Availability to work in shifts (morning/afternoon/evening) as required.

Preferred Requirements

Education

Education: Bachelor’s Degree (Successful candidates will be required to provide proof of degree completion for the highest level of education attained. If the degree was obtained from a school outside of Canada, an Education Credential Assessment report showing Canadian equivalency is also required).

Experience

• Experience in body shop, stamping, paint, subassembly, or machining preferred.
• Safety and Quality experience preferred.
• Knowledge of Lean Manufacturing and constraint management principles.
• Proficiency with Microsoft Office applications (Microsoft Word, Microsoft Excel, Microsoft Outlook).
• Prior experience managing a unionized workforce.
• Computer Numerical Control (CNC) machining experience (specific to Power Take-Off).
• Helium leak stand experience (specific to Power Take-Off).
• Adept problem‑solving and conflict management skills.
• Effective organizational and administrative capabilities.

We thank all applicants for their interest, but only those selected for an interview will be contacted.

Ford of Canada is an Equal Opportunity Employer and is committed to a culturally diverse workforce. Accommodations for applicants with disabilities throughout the recruitment, selection and / or assessment processes, where needed, are available upon request. Please inform Human Resources of the nature of any accommodation(s) that you may require.

Candidates for this position must be legally entitled to work in Canada. Ford Motor Company of Canada, Limited does not sponsor work permit applications.

Responsibilities

The primary responsibilities for the position include but are not limited to:

• Coach team members on Safety, Quality, and Productivity to ensure objectives are met by adhering to standardized work.
• Optimize production throughput in alignment with budget and cost objectives.
• Monitor ANDON (a system to notify production issues) occurrences and serve as the initial responder for secondary support.
• Verify the production line's safe and smooth operation, and its output of quality parts, through Process Confirmation.
• Support Kaizen (Continuous Improvement) initiatives and coach problem resolution at the lowest possible level.
• Meet targets for First Time Through (FTT), inventory, cost, scrap, supply, and tooling expenses.
• Build the capability of both Team Leaders and Team Members.
• Create a conducive work environment that enables teams to complete their assigned responsibilities and tasks.
• Ensure effective communication and recognition within the team.
• Perform basic administration of supervisory duties and documentation.