ProAV Strategic Account Manager

WESCO Distribution; Montreal; On-site; CAD 70,000 - 95,000; Full time

Job summary

A leading distribution company in Montreal is seeking a Strategic Account Manager to maintain client relationships with key accounts impacting long-term success. The ideal candidate will have over 5 years of Pro AV sales experience, excellent communication skills, and the ability to work under pressure. Responsibilities include driving new business development and managing a pipeline of opportunities. A Bachelor's degree and proficiency in both French and English are preferred. Competitive compensation and benefits are offered.

Qualifications

• 5+ years Proven Pro AV sales experience in outside sales.
• 3+ years strategic account and/or sales management experience.
• Strong AV technical skills are required.

Responsibilities

• Maintain client relationships with key target accounts.
• Drive new business development by researching and closing new clients.
• Develop relationships with priority customer stakeholders.

Skills

Pro AV sales experience

Bilingual in French/English

Strong negotiation skills

Excellent communication skills

Problem-solving skills

Education

High School Degree or Equivalent

Bachelor’s Degree

Tools

CRM software

Microsoft Office

Job description

As a Strategic Account Manager, you will maintain client relationships with key target accounts that have a strategic impact on the long-term success of the organization. You will identify cross/up and repeat sales opportunities and will work to resolve any issues or concerns to ensure customer satisfaction.

Responsibilities

• Works with the Sales team to create and support the execution of the strategic account plans at key, named accounts.
• Drives new business development by researching, qualifying, contacting, presenting, and closing new clients based on an assigned territory or within the ProAV market segment.
• Continuously develops relationships with priority customer stakeholders, understands their key Pro AV business issues, and recommends ways to deliver value.
• Liaison between the field and Global Accounts teams as it relates to pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments and increasing customer wallet-share.
• Maintains and manages a pipeline of Pro AV opportunities at named accounts, including renewals, projects, and share improvement opportunities.
• Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management.
• Participates in Pro AV solution development efforts that best address customer needs.
• Engages supplier sales resources to enlist their support and create solutions.

Qualifications

• High School Degree or Equivalent required; Bachelor’s Degree preferred.
• 5+ years proven Pro AV sales experience in outside sales or 3+ years strategic account and/or sales management.
• Strong AV technical skills required. CTS Certification is preferable but not required.
• History of success maintaining and developing key relationships.
• Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources.
• Ability to understand where potential exists in assigned accounts and can recognize and create opportunities.
• Excellent communication and interpersonal skills with an aptitude for building strong client relationships.
• Strong negotiation and problem-solving skills.
• Proficiency with CRM software and Microsoft Office.
• Self-starter and able to work efficiently under pressure.
• Experience in executing in a matrix organization managing multiple stakeholders and projects.
• Ability to travel up to 25%
• Must be French/English Bi-Lingual