Principal Technology Architect

Intello Technologies Inc.; Toronto; Hybrid; CAD 126,000 - 176,000; Full time

Job summary

A leading technology firm seeks an AI Architect specializing in network automation in Toronto, Ontario. This role involves developing AI-driven solutions and collaborating across teams to enhance network performance. Candidates should have a degree in Computer Science or related field, strong proficiency in Python, Java, or C++, and experience with cloud platforms like GCP or AWS. Benefits include competitive salary, bonus structures, and career growth. Applicants should have advanced English knowledge for stakeholder interactions.

Benefits

Comprehensive total rewards package

Flexible work arrangement

Generous pension and share programs

Career growth opportunities

Qualifications

• Expert knowledge of AI frameworks applicable to telecommunications networks.
• Demonstrated leadership capabilities in technology adoption.
• Advanced proficiency in software engineering languages like Python, Java, or C++.
• Deep knowledge of data architecture and design.
• Expertise in major cloud platforms like GCP or AWS.
• Knowledge of telecommunications systems and AI integration.
• Proficiency in network automation technologies.

Responsibilities

• Identify and develop AI-powered strategies for network automation.
• Define key AI components for intelligent network solutions.
• Design and build production-ready AI systems.
• Drive AI transformation strategies for core network functions.
• Collaborate across teams to align AI initiatives.
• Promote AI capabilities across CTO units.

Skills

AI / ML frameworks

Leadership

Python

Java

C++

Data architecture

Cloud platforms (GCP or AWS)

Network automation technologies

Communication skills

Financial management

Education

Degree in Computer Science, Engineering, or related field

Tools

Docker

Kubernetes

Job description

Our team and what we'll accomplish together

Join the Chief Technology Office team where we're transforming how TELUS manages and operates our network infrastructure through AI and intelligent automation. We're at the beginning of an ambitious journey toward autonomous network operations that leverage machine learning, predictive analytics, and AI-driven orchestration across our wireless, wireline, and edge computing platforms. This role will be central to making that vision a reality. You'll define AI architectural strategies, build production-ready intelligent systems, and champion AI capabilities across CTO teams. What makes this role special is the combination of deep technical expertise with meaningful leadership impact. You'll be both an expert practitioner building cutting-edge solutions and a catalyst for change, helping us build a culture of continuous learning and innovation in AI and network automation.

What you'll do

• Identify and develop AI-powered solution strategies for network automation, anomaly detection systems, performance monitoring, and autonomous network operations across wireless, wireline, and edge computing platforms
• Define and architect key AI components for intelligent network solutions including machine learning pipelines, real-time analytics engines, predictive models, LLMs and SLMs, and integration with existing TELUS network infrastructure
• Design and build production-ready AI systems including anomaly detection, predictive maintenance algorithms, and automated remediation workflows that optimize network performance and ROI
• Drive AI transformation strategies for core network functions, implementing intelligent automation solutions with TELUS-wide impact on network performance and customer satisfaction
• Collaborate with network operations teams, business units, and customer experience teams to obtain alignment across AI / ML initiatives and autonomous network implementations
• Champion AI capabilities and promote adoption across CTO units, ensuring teams stay current with rapidly evolving AI methods and autonomous network frameworks
• Communicate complex AI / ML technical decisions and strategic analysis of autonomous network benefits to TELUS stakeholders and executives, including business impact of AI-driven network improvements

What you bring

• Degree in Computer Science, Engineering, or related field with expert knowledge of AI / ML frameworks applied to telecommunications networks, including deep learning, reinforcement learning, LLMs, and time-series analysis for network optimization and anomaly detection
• Demonstrated leadership capabilities as an individual contributor, including championing new technologies and driving adoption across teams
• Advanced proficiency in software engineering with expertise in languages like Python, Java, or C++, and deep understanding of algorithms, data structures, microservices, and API design
• Deep knowledge of data architecture with ability to design data pipelines for collecting, cleaning, and transforming data at scale, including strong data governance and management principles
• Advanced proficiency with major cloud platforms (GCP or AWS), including expertise in containerization and orchestration using Docker and Kubernetes, and serverless technologies
• Expert knowledge of telecommunications systems (wireless / wireline / edge) with focus on AI integration points and intelligent network function deployment
• Advanced proficiency in network automation technologies including intent-based networking, and AI-driven orchestration platforms for autonomous network operations
• Excellent knowledge of network performance monitoring, customer experience analytics, and autonomous network frameworks with expertise in real-time data processing, predictive analytics, and intelligent alerting systems
• Outstanding communication and interpersonal skills with ability to influence and collaborate across technical and non-technical stakeholders at all levels, including executives
• Strong financial management, risk assessment, and modeling skills

Great-to-haves

• Familiarity with DataOps, MLOps, and platform engineering practices
• Experience with network function virtualization (NFV) and software-defined networking (SDN) architectures
• Knowledge of edge computing platforms and distributed AI systems

Location

Any major Canadian city

LI-Remote

Required English knowledge

Advanced knowledge of English is required because you will most of the time interact in English with internal parties (colleagues, internal partners, stakeholders, etc.) as part of this position's main responsibilities given its national scope.

Job Posting Vacancy Type

This is for a current vacancy

Salary

Expected annual base salary range: 126,000 - $176,000

Performance Bonus or Sales Incentive Plan

30%

Benefits

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.