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Principal Technical Manager

BlueCat

Toronto

On-site

CAD 80,000 - 100,000

Full time

Yesterday
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Job summary

A foreign exchange company in Toronto is seeking a Technical Business Analyst / Product Manager for a permanent position. The role demands expertise in operations, team leadership, and automation to ensure platform efficiency. Candidates should have strong experience with SQL and data visualization tools like Tableau. Responsibilities include system analysis, user management, and strategy alignment. The job offers a generous salary and excellent employee benefits.

Benefits

Generous salary
Full-time and permanent position
Excellent employee benefits

Qualifications

  • Strong experience in operations, strategy, and product management.
  • Proficient in SQL and data visualization tools like Tableau.
  • Experience in stakeholder training and user documentation.

Responsibilities

  • Manage operational stability and strategic initiative alignment.
  • Analyze systems, define gaps, and plan enhancements.
  • Train users and provide support on platform features.

Skills

Operations and Strategy
Data Analysis
User Management
Automation
Process Efficiency

Education

Bachelor's degree in a related field

Tools

SQL
Tableau
Job description
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Technical Business Analyst / Technical Product Manager

Posted 18 days ago

Job Description

Permanent

Location: Downtown Toronto office.

We are seeking a Technical Business Analyst / Technical Product Manager for our downtown Toronto office.

We are looking for someone who is looking for a very long-term role.

As a foreign exchange company, our clients trust us in providing innovative and secure foreign exchange services and payment solutions. We have built a strong reputation as a superior provider of excellent client services, competitive rates, risk management strategies and market expertise.

THE ROLE

This role is responsible for the following:

  • Operations and Strategy, Product Management and Roadmap.
  • Documentation, Stakeholder Training and Support.
  • Automation and Process Efficiency.
  • User Management.
  • Data Analysis and Reporting.
  • Platform and Integration Management.

WHAT'S IN IT FOR YOU

  • Generous salary based on experience.
  • Full-time and permanent position.
  • Excellent employee benefits.

WE ARE LOOKING FOR

  • Someone that can ensure daily operational stability while aligning efforts with broader strategic initiatives. Maintain accurate and timely data access across all systems.
  • Someone who will analyze current systems, identify gaps, and define the roadmap for future enhancements. Plan, test, and launch new platform features based on business needs and user feedback.
  • Someone that can create and maintain thorough documentation for system features, user workflows, access policies, and operational procedures.
  • Someone who will train and support both internal users and external clients on platform features and updates. Provide responsive assistance for access and system-related issues.
  • Someone that can identify opportunities to streamline workflows and implement automation to improve operational efficiency and reduce manual intervention.
  • Someone who will oversee the onboarding and offboarding process for internal enterprise resource planning system users and external trading platform clients. Ensure proper access control and compliance with data security protocols.
  • Someone that can use structured query tools (SQL) and data visualization platforms (Tableau) to analyze trends, generate insights, and produce clear, actionable reports for stakeholders.
  • Someone who will maintain and enhance the functionality of enterprise and trading platforms. Manage system integrations with banking services and third-party providers.
  • Someone that can collaborate closely with external vendors to resolve issues and improve performance.
  • Someone that demonstrates a strong understanding of system development life cycle, databases, application programming interfaces (APIs), and third-party integrations.

If qualified, please apply. Please answer the questions in our application process and watch out for an email asking you to complete a video questionnaire.

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