Principal QA Analyst FCC

Fidelity Investments; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading financial services firm is seeking a Principal Quality Assurance Analyst to ensure quality standards in their products and services. The ideal candidate will have extensive experience in software testing and automation, with proficiency in relevant tools. This role offers the flexibility of remote, hybrid, or in-office work arrangements. You'll be part of a supportive team dedicated to excellence in client service, with numerous professional development opportunities and competitive benefits.

Benefits

Flexible working arrangements

Comprehensive health benefits

Parental leave top-up

Home office equipment allowance

Generous vacation policy

Qualifications

• 5 years experience in Software Quality Assurance, both manual and automated.
• 5+ years utilizing test automation tools.
• 3+ years of API testing experience.
• Strong written and verbal communication skills are critical.
• Familiarity with version control systems like GitHub.

Responsibilities

• Design, document, and execute comprehensive test cases.
• Develop automated test scripts across various frameworks.
• Conduct exploratory testing for new features and releases.
• Report quality metrics and test results to stakeholders.
• Collaborate with development teams in Agile environments.

Skills

Software Quality Assurance Experience

Automated Testing Tools

API Testing

Communication Skills

Agile Methodologies

Education

University Degree in Computer Science or IT

Tools

Selenium

Playwright

Jira

TestRail

Job description

Overview

Description

Who We Are

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.- based firms.

For more information about Fidelity Clearing Canada, please visit

Role impact

How You’ll Make an Impact

The Principal Quality Assurance (QA) Analyst FCC is responsible for defining, implementing and continuously improving policies, processes and procedures that deliver consistent and reliable products and services to business and customers. This role creates, executes and documents the tests necessary to ensure that application and technical environment meets performance requirements and freedom from defects.

The Principal QA Analyst ensures that quality standards are met and adhered to by using their knowledge and quality assurance methods, tools and techniques. The role will resolve, document, and report to management quality problems that arise and assure projects meet quality standards by planning, designing and executing testing and developing procedures relating to product quality within multiple projects or a single complex project.

What You Will Do

1. Design, document, and execute test cases for functional, regression, system integration, and user acceptance testing (UAT)
2. Develop, maintain, and execute automated test scripts using multiple automation frameworks
3. Conduct exploratory and ad-hoc testing for new features and releases
4. Contribute to the continuous improvement of the automated testing framework
5. Integrate automated tests into CI / CD pipelines (e.g., Jenkins, GitHub Actions)
6. Automate API test cases and validate data consistency across systems
7. Design and execute test cases for RESTful and SOAP APIs
8. Identify, log, and track software defects using Jira and Zephyr
9. Participate in defect triage meetings and support root cause analysis
10. Work closely with development teams in Agile / Scrum environments
11. Provide clear and concise test reports and quality metrics to stakeholders
12. Participate in sprint planning, stand-ups, retrospectives, and demos
13. Promote QA best practices and participate in process improvement initiatives
14. Stay current with industry trends, emerging tools, and testing methodologies

What We’re Looking For

• 5 Years of experience in Software Quality Assurance with a combination of manual and automated testing
• 5+ years of hands-on experience using one or more test automation tools (Selenium, Playwright, Cypress etc )
• 3+ year of experience in API testing (manual and automated)
• Experience with test management tools (TestRail, Zephyr)
• Proficient in scripting languages such as JavaScript, TypeScript, or Java
• Familiarity with version control systems preferably GitHub
• Basic knowledge of SQL for data validation
• 3 Years of industry experience in the Financial Services or Wealth Management
• Experience with Broadridge Dataphile would be an asset
• Strong written and verbal communication skills
• Experience in scrum / Agile and understands business requirements or user stories
• Strong knowledge of software testing methodologies in Agile
• Multi-tasker, ability to manage multiple deliverables at once
• Strong relationship builder - developers, BSAs, SMEs, Scrum Masters and PMs

Nice to Have

• Experience in performance testing (JMeter or k6)
• Experience in Behavior Driven Development (BDD) using Cucumber or similar tools
• Familiarity with cloud environments (AWS, Azure) and microservices architecture

Education

University Degree in Computer Science, Information Technology, or equivalent experience

ISTQB certification would be an asset

Perks and Support

Flexible working arrangements - 100% remote, hybrid, and in office options

Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you

Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy

Parental leave top-up to 100% of your salary for a period of 25 weeks

Up to $650 for home office equipment

Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice

Diversity and inclusion programs, including an active network of Employee Resource Groups

Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation.

We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.