Premium Sales Manager

Canucks Sports & Entertainment (CSE); Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A professional sports organization in Vancouver is seeking a Premium Sales Manager. In this role, you will sell premium memberships and rentals, lead sales training, and engage with the community to drive new business. The ideal candidate has at least three years of experience in a sales environment and possesses exceptional communication and customer service skills. Join us in creating an inclusive, diverse, and exciting work environment.

Qualifications

• Minimum of three years’ experience in high-energy sales and service.
• Ability to handle conflicting deadlines and prioritize needs.
• Action-oriented and initiative-driven, with a knack for creating business opportunities.

Responsibilities

• Sell multi-year suite and premium club memberships.
• Lead sales trainings on Premium Sales processes.
• Attend networking events to generate new business.

Skills

Sales experience in high-energy environments

Exceptional customer service skills

Strong communication skills

Tools

Microsoft Office

Salesforce CRM

Ticketmaster technology

Job description

Overview

Position: Premium Sales Manager

Department: Premium Sales & Service

Reports to: Director, Premium Sales & Service

The Premium Sales Manager is responsible for driving new business opportunities for Canucks Sports & Entertainment by selling multi-year suite and premium club memberships, concert & special event rentals, and CSE’s passport program which includes access to products and services under Canucks Sports & Entertainment and Aquilini Investment Group. The Premium Sales Manager will use opportunities within the community to network and prospect for new business.

Duties and Responsibilities

• Sell multi-year suite and premium club memberships for Canucks Sports & Entertainment properties
• Sell nightly premium rentals for Vancouver Canucks, Vancouver Warriors, and Concerts & special events held at Rogers Arena
• Lead sales trainings on Premium Sales processes and products for the Membership Sales, Membership Experience, and Vancouver Warriors teams selling out of Rogers Arena
• Expand knowledge of Passport Program amongst the business community in the greater Vancouver area
• Attend community networking events in the greater Vancouver area
• Generate incremental revenue from existing accounts and drive additional leads through relationship building
• Plan and execute prospective client events throughout the course of the year such as Premium Business Info Sessions and Pre-Game Hosting Events
• Highly focused on driving new business opportunities for Premium Club spaces added to the arena through capital improvement projects including but not limited to Loge 3, 400-level Club, and renovations to 500-level at Rogers Arena
• Attend games & events at Rogers Arena to support in game night activities such as suite visits, prospect hosting, and premium benefit fulfillment

Experience & Qualifications

• Minimum of three years’ experience in a high energy sales and service environment with emphasis on premium and high value products
• Functions well in fast-paced environment
• Action-oriented individual possessing a high degree of initiative and known to have the knack for creating new business opportunities
• Committed to a vision of service that will thrill fans and provide an ultimate fan experience
• Exceptional customer service acumen and interpersonal communication skills
• Ability to handle conflicting deadlines and prioritize needs of prospects and clients
• Extensive computer knowledge, including MS Office (Word, Excel, PowerPoint) and experience with Archtics, Salesforce CRM, and Ticketmaster technology strongly preferred

Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.

This position will remain open until filled.