Precious Metals Analyst

Canada Gold; Montreal; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading jewellery and precious metals retailer in Montreal is seeking a full-time Precious Metals Analyst to provide exceptional customer service and accurately assess precious metals. Candidates should have at least 1 year of customer service experience and possess excellent communication skills. This role offers on-the-job training, competitive hourly pay, and opportunities for advancement in the company.

Benefits

Full in-store technical training program

Opportunities for growth and advancement

Qualifications

• 1+ years of customer service experience required.
• Eager to learn and grow within the company.

Responsibilities

• Deliver exceptional customer service in person and over the phone.
• Assess precious metals accurately.
• Maintain a clean and organized store environment.
• Participate in additional projects and tasks as assigned.

Skills

Excellent communication and customer service skills

Strong problem-solving abilities

Self-motivated

Basic math skills

Comfort with computers

Job description

Job Description

Canada Gold is one of Canadas largest buyers and sellers of jewellery, precious metals, and diamonds. At our Montreal retail location, we provide free appraisals and quotes for customers looking to sell valuables or invest in gold and silver. Our mission is to offer the best prices, accurate information, and expert guidance to every customer.

About the Role :

We are seeking full-time Precious Metals Analyst to join our growing team in Montreal. This is an in-person role where youll interact with customers buying or selling gold and other precious metals. We provide full in-store customer service training to set you up for success.

Responsibilities :

• Deliver exceptional customer service in person and over the phone
• Accurately assess customers precious metals using the tools and processes provided
• Maintain a clean and organized store environment
• Participate in additional projects and tasks as assigned

What Were Looking For :

• Excellent communication and customer service skills
• Strong problem-solving abilities
• Self-motivated, results-driven, and eager to learn
• Comfort with computers and basic math
• Interest in professional development and growth

Compensation :

• Hourly rate : $20$22 / hour (based on experience and qualifications)
• Customer service bonuses available

Benefits :

• Full in-store technical training program
• Opportunities for growth and advancement within Canada Golds locations across Canada

Schedule :

• 8-hour shifts
• Day shift, weekdays and weekends

Experience :

• Customer service experience : 1 year minimum

Work Location :

• In-person at our Montreal store 4861 Avenue Van Horne Montreal, QC