Postal Clerk - Retail Counter Clerk

Canada Post; Wawa; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player is seeking an enthusiastic Retail Counter Clerk to provide exceptional service in a vibrant retail environment. This role involves engaging with customers, processing transactions, and maintaining knowledge of postal products and services. The ideal candidate will thrive in a fast-paced setting and contribute to a positive customer experience. Join a team that values diversity and inclusion, and make a difference in your community while enjoying a supportive workplace culture.

Qualifications

• Experience in customer service in a retail environment.
• Sales experience is an asset.

Responsibilities

• Perform sales/customer service activities to ensure complete customer satisfaction.
• Operate a computerized point of sale system.

Skills

Customer Service

Sales Experience

Tools

Point of Sale System

Job description

Job Requisition Id: 169762
Business Function: Retail
Primary City: Wawa
Other Location(s):
Province: Ontario
Employment Type: On Call
Employment Status: Temporary
Language Requirement: English Essential
Number of Vacancies 1
Salary: $22.68

All qualified candidates will be considered however preference will be given to Indigenous people (First Nations, Metis or Inuit) or persons with a disability. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.

Job Description

We are currently seeking an enthusiastic Retail Counter Clerk who will work in a retail outlet and provide excellent service to all our customers.

Job Responsibilities

• Perform a variety of sales/customer service activities to ensure complete customer satisfaction
• Operate a computerized point of sale system
• Maintain a high level of postal products, services and delivery knowledge
• Process financial transactions (cash, cheques, debit & credit card payments)

Job Responsibilities (continued)

• Receive, sort and sequence mail items
• Be able to exercise physical effort in the handling of mail items weighing up to 22.7 kilograms (50 pounds)
• Conduct Merchandizing and Inventory Control

Qualifications

• Experience in customer service in a retail environment
• Sales experience is an asset

Other Information

You will be required to pass pre-employment tests, a security screening, and an interview.

Please note that mandatory pre-employment assessments and job training may take place in third-party facilities such as clinics and hotels, where specific COVID 19 protocols are in place. Access to these third-party facilities will require compliance with any such protocols.

Safety Sensitive Positions
This position may be considered a Safety Sensitive position.

Employment Equity

Canada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous People, persons with disabilities and visible minorities.

Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.

Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.

Accommodation

Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.

Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.

Our signature behaviours

Make the call – We’re empowered to make decisions, respectfully challenge the status quo, and support others to do the same.
Know the destination– We understand Canada Post’s strategy and goals and how we contribute to them, and we move forward with open minds when exploring new approaches. Deliver for others – We take pride in doing our personal best, demonstrate care for others, and support and encourage them to reach their potential.
Ignite our pride– We play a role in making Canada stronger by celebrating who we are, the communities we service, and issues that matter.

Our values
Our Values have three dimensions: “We matter as individuals, We matter to one another, We matter to our country”
TRUST
I earn the trust placed in me every day, and I trust that my safety and well-being are everyone’s top priority.
We do our best work when we trust each other.
We value the trust Canadians have in us, and understand it is earned with every decision and interaction.
RESPECT
I understand respect is the foundation of a successful workplace.
We respect each other as colleagues and treat each other as we would like to be treated.
We respect our country and the communities we serve, and understand we have a responsibility to be a positive force for change.
DELIVER
I challenge myself to safely deliver every day because what I do matters.
We are a network of people, united by what we accomplish and deliver together.
Delivering a stronger Canada for Canadians is at the heart of what we do

About the company

Canada Post Corporation, trading as Canada Post, is a Crown corporation which functions as the primary postal operator in Canada.