POS Functional Consultant

Cognizant; Halifax; On-site; CAD 75,000 - 95,000; Full time

Job summary

A leading technology consulting firm is seeking an NCR POS Functional Consultant to provide support and expertise for NCR POS systems in retail environments. The ideal candidate has strong knowledge of NCR POS systems, experience in managing configurations and vendor coordination, and a proven record of troubleshooting integration issues. This role is crucial in ensuring efficient POS functionalities and supporting upgrades. Applicants must be legally authorized to work in Canada.

Qualifications

• 5+ years of experience with NCR POS systems.
• Ability to manage store configurations and vendor interactions.
• Strong troubleshooting skills in a retail environment.

Responsibilities

• Provide functional expertise and support for NCR POS systems.
• Manage store configurations and monitor interfaces.
• Coordinate with vendors and support POS upgrades.

Skills

Strong functional knowledge of NCR POS systems

Hands-on experience in POS configuration

In-depth understanding of retail POS operations

Proven ability to integrate POS systems

Expertise in troubleshooting integration issues

Familiarity with PLU management

Strong knowledge of SQL

Strong communication skills

Job description

Job Role:

The NCR POS Functional Consultant will provide functional expertise and support for NCR POS systems across retail environments. The role involves managing store configurations, monitoring interfaces, troubleshooting data issues, coordinating with vendors, and supporting POS upgrades and patches. The consultant will act as a Subject Matter Expert (SME) for NCR POS functionalities and integrations.

Skill set:

Core POS Expertise

• Strong functional knowledge of NCR POS systems (Radiant POS – RPOS, NCR StorePoint, Aloha).
• Hands-on experience in POS configuration, workflow design, and transaction lifecycle management.
• In-depth understanding of retail POS operations, payment workflows, and fuel management systems.

Integration & Vendor Collaboration

• Proven ability to integrate POS systems with third‑party vendors (payment gateways, loyalty programs, inventory systems).
• Expertise in troubleshooting and resolving integration issues across multiple platforms.
• Ability to coordinate with vendors and manage incident resolution effectively.

Functional & Technical Acumen

• Familiarity with PLU management, pricing strategies, and promotion setups.
• Strong knowledge of SQL for data validation and reporting.
• Experience in job scheduling tools and batch processing.
• Deep understanding of retail operations, EOD processes, and batch management.
• Ability to analyze business requirements and translate them into POS functional solutions.

Additional Skills

• Knowledge of omni‑channel retail environments and enterprise POS architecture.
• Strong communication and stakeholder management skills for cross‑functional collaboration.
• Experience with POS patching and upgrades, including testing and rollout coordination.

At Cognizant, we're eager to meet people who believe in our mission and can make an impact in various ways. We encourage you to apply if you have most of the skills above and feel like you are strongly suited for this role. Consider what transferrable experience and skills make you a unique applicant and help us see how you’d be beneficial to this role.

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

Working arrangements:

Note: The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.