Policy Conversion Representative

Randstad Canada; Southwestern Ontario; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

A recruitment agency in Southwestern Ontario is seeking a Policy Conversion Representative to join a top insurance client. The role involves the accurate migration of policies into a new environment while ensuring compliance and data integrity. Candidates should have experience with policy conversion and knowledge of Canadian regulations. This full-time, hybrid role offers a competitive salary of $25.64/hr and supports growth and advancement opportunities within a collaborative team environment.

Benefits

Competitive Salary

Flexible hybrid schedule

Opportunities for growth and advancement

Collaborative work environment

Robust training support

Qualifications

• Experience with policy conversion or migration is preferred.
• Knowledge of Canadian personal insurance regulations is essential.
• Experience in insurance or underwriting is necessary.

Responsibilities

• Manage end-to-end conversion of policies ensuring data integrity.
• Review risks and apply underwriting standards during transition.
• Track cases and manage policy lifecycles using Salesforce.

Skills

Policy conversion/migration experience

Knowledge of Canadian personal insurance regulations

P&C insurance/underwriting knowledge

Working knowledge of Vyne-GWPC

Working knowledge of Salesforce

Working towards CIP

Tools

Vyne-GWPC

Salesforce

Job description

We are currently recruiting for one of our top clients in the insurance field as they are scaling their Policy Conversion team to support a critical migration initiative.

In this role, you will play a pivotal part in the modernization of our client's insurance platforms. You will be responsible for the accurate migration of policies from legacy systems into the new environment, ensuring compliance with Canadian regulations and maintaining high standards of underwriting integrity.

Does this sound like an exciting role to you?

This is a full time, contract opportunity.

Contract Duration: Up to 6 months
Hybrid: up to 3 days in office
Office location: Waterloo
Hours of operation: Mon to Fri, Rotational shifts between 7:30 am and 6:30 pm (up to 7.25 hours per day i.e. up to 36.25 hours per week)
Salary: $25.64/hr
Start Date: Feb 9th, 2026

Advantages

• Competitive Salary of $25.64/hr
• Flexible hybrid schedule
• Opportunities for growth and advancement internally
• Excellent collaborative work environment
• Robust training support

Responsibilities

• Execute Policy Migration: Manage the end-to-end conversion of insurance policies from legacy systems to the Guidewire Policy Center (Vyne-GWPC), ensuring data integrity and accuracy.
• Apply Underwriting Standards: Utilize your P&C insurance knowledge to review risks and apply appropriate underwriting rules during the transition process.
• System Navigation: Leverage Salesforce and Vyne-GWPC to track cases, document interactions, and manage policy lifecycles efficiently.
• Ensure Compliance: strictly adhere to Canadian personal insurance regulations and internal market practices throughout the conversion process.
• Deliver Service Excellence: Provide exceptional support and service in all interactions, troubleshooting issues that arise during migration and communicating clearly with internal stakeholders.

Qualifications

• Experience with policy conversion/migration, Guidewire Policy Center, P&C insurance/ underwriting experience is preferred
• Knowledge of Canadian personal insurance regulations and market practices
• Insurance/ underwriting knowledge
• Working knowledge of Vyne-GWPC and Salesforce
• Working towards CIP is an asset

Summary

If this role interests you, please visit www.randstad.ca to apply directly or send your resume directly to [e-mail] with subject line - "Policy Conversion Representative"

We appreciate all applications, however, only those who meet the requirements for this role will be contacted.

Equal Employment Opportunity Statements

Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [e-mail] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.