Police Services Watch Clerk - 18-24 month TERM

City of Kelowna; Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

A municipal government is seeking a Police Services Watch Clerk in Kelowna. This role involves operational support for the Watch Commander, managing incoming information, and maintaining police records. Candidates should possess high school graduation, relevant experience, and be eligible for RCMP Enhanced Security Clearance. This is a full-time position with a pay rate of $31.81 plus benefits. Evening and weekend shifts are required.

Qualifications

• Minimum one year of relevant experience in a police environment.
• Must have Canadian citizenship or Permanent Resident status for security clearance.
• Ability to perform data entry efficiently.

Responsibilities

• Assist the Watch Commander by screening calls and tracking action items.
• Transcribe files and manage database entries with accuracy.
• Monitor video surveillance and report any criminal activity.

Skills

Data entry experience

Proficiency in Microsoft Office Suite

Ability to work shifts

Education

High school graduation or equivalent

Job description

Position Overview

The Police Services Watch Clerk provides operational and administrative support to a Watch Commander at Police Services. The incumbent covers other Police Services positions such as Police Services Clerk and Police Services Records Clerk.

Duties

• Assists the Watch Commander by screening calls, reviewing and tracking various action items requiring attention or follow-up and notifying the Watch Commander in a timely fashion.
• Receives, records, responds to and distributes incoming correspondence, information and public complaints; provides general information to the public; refers files to RCMP members for necessary action and tracks follow‑up.
• Transcribes files, creates, inputs and retrieves information on various police computerized databases; updates and maintains internal records in support of RCMP operations.
• Communicates information from police databases to both field RCMP members and other authorized police agencies. Ensures the accuracy and integrity of all documents and databases; conforms to RCMP and Police Services standards and procedures.
• Manages the equipment room and its contents, ensuring equipment is properly signed in/out using the Equipment Tracker Program.
• Updates, produces and forwards a variety of reports required during the watch.
• Assists in the preparation of the documentation required to obtain search warrants and in‑custody information and other court‑related documents.
• Transfers and prints photographs from cameras and card readers.
• Monitors video surveillance cameras; reports suspected criminal activity in progress, in accordance with RCMP procedures.
• Transcribes witness, victim or warning statements and other urgent word‑processing.

Results & Activities

• High school graduation or equivalent
• One‑year relevant experience
• RCMP Enhanced Security Clearance

Pay Rate

$31.81 plus 14% in lieu of vacations, benefits and statutory holidays.

Posting Dates

Posting Date: 12/03/2025

Closing Date: 12/19/2025

Required Documents

• Resume

Optional Documents

• Cover Letter
• Other Document 1
• Other Document 2
• Other Document 3

Supplemental Questions

• Do you have experience with data entry?
  • No
  • Yes, minimal experience
  • Yes, lots of experience
• How many years experience do you have working in a Police environment?
  • None
  • 0 - 1 years
  • 1 - 2 years
  • 2 - 4 years
  • over 4 years
• Police Services operates 365 days a year. This position requires you to work day and night shifts, including weekends and holidays; are you available to work these types of shifts?
  • Yes
  • No
• What level of proficiency do you have using the Microsoft Office Suite, including Word, Outlook, Excel and Power Point?
  • No experience
  • Basic
  • Intermediate
  • Advanced
  • Expert
• This position requires an RCMP Enhanced Security Clearance. For Enhanced Security Clearances, the individual must have Canadian citizenship or Permanent Resident status. Do you possess either Canadian citizenship or Permanent Resident status?
  • No
  • Yes
• This position requires an RCMP Enhanced Security Clearance that has a processing time of up to 6 months which will delay the actual start date for the position.
  • I have read this statement and understand this condition.