Plumbing/Electrical Associate

J.D. Irving, Limited; Grand Falls-Windsor; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading retail company in Grand Falls-Windsor is hiring a Retail Sales Associate to provide exceptional service and assist customers in selecting products. The ideal candidate will be a great communicator with a knack for sales and customer service. Responsibilities include engaging customers, understanding their needs, and offering expert product recommendations. A Grade 12 diploma and bilingual skills in French and English are preferred. This role requires a proactive approach and the ability to work in a team environment.

Qualifications

• Excellent communication skills and ability to work as a team player.
• Sales and customer service experience is essential.
• Possess a high level of attention to details.
• Ability to lift 55 lbs.
• Ability to work days/evening/weekends with rotating shifts.
• Willingness to learn and operate a computer system for processing orders.

Responsibilities

• Drive sales through customer engagement and suggestive selling.
• Clarify customer needs and direct them to the best solutions.
• Maintain knowledge of current sales and promotions.
• Take initiative in directing customer interactions.
• Produce quotes and material lists.
• Demonstrate high standards of safety and customer service.
• Resolve customer challenges efficiently.
• Continually learn about products and market conditions.

Skills

Excellent communication

Team player

Sales experience

Customer service experience

Attention to detail

Bilingual – French/English

Education

Grade 12 diploma or equivalent

Job description

As a retail sales associate, you will help the customers to fully understand their needs and assist in selecting the right products for their requirements. As knowledgeable sales professionals, sales associates can make recommendations which solve customers' problems and enhance their shopping experience.

Qualifications

• Excellent communication and team player
• Sales and customer service experience
• Possess a high level of attention to details
• Ability to lift 55 lbs.
• Ability to work days/evening/weekends (rotating shifts)
• Ability to learn and operate the applicable computer system (D635) used to process orders
• Grade 12 diploma or equivalent considered an asset
• Bilingual – French/English

Responsibilities

• Drive sales through engagement of customers, suggestive selling, and sharing product knowledge
• Clarify and understand customers’ needs and take them to the best solution(s) for their projects.
• Maintain knowledge of current sales and promotions
• Take initiative and confidently direct customer interactions
• Produce quotes, material lists and follows up
• Demonstrate high standards of safety and customer service
• Resolve customer challenges quickly and efficiently.
• Continually learn about products and market conditions