Planning Technician I ( Up to 18 month term)

City of Kelowna; Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

A municipal government in Kelowna seeks a Planning Technician I for a term position to provide support to planners and assist the public with development applications. Responsibilities include processing applications, issuing permits, and offering technical advice. Candidates should have a high school diploma and related certificate, as well as customer service experience. The pay rate starts at $35.39 per hour, with a progression to $37.54 per hour.

Qualifications

• High school graduation or equivalent, plus a related post-secondary Certificate.
• Experience working in a municipal government or public service agency organization.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Provides direct service to the public and supports planners.
• Processes various development applications and issues permits.
• Responds to enquiries and provides technical advice regarding land use.

Skills

Customer Service

Attention to Detail

Technical Advice

Education

High school graduation or equivalent

Related post-secondary Certificate

Tools

Microsoft Office

Job description

Overview

Planning Technician I (Up to 18 month term)

Position Title: Planning Technician I (Up to 18 month term)

Position Type: Term (Up to 18 months)

Division: Planning, Climate Action & Development Services (DV144)

Department: Development Services (DP148)

Branch: Organizational Information

Purpose of your Position - Non Union

Classification Summary - Union

Responsibilities

A Planning Technician I provides direct service to the public and supports planners and other technical staff as part of a Building and Permitting team in the Development Services Department.

• Receives in-person applications pertaining to various development structures.
• Responds to counter enquiries and provides information and assistance regarding various departmental policies, procedures, bylaws and requirements.
• Provides technical advice to the public and development clients related to land use development, referring more complex issues to appropriate staff.
• Researches and verifies support material relating to development applications, ensuring all applications are complete and properly documented (i.e. site plans, approvals from various other authorities, business licenses, etc.); processes land use development applications such as Development Permits, Development Variance Permits, Rezoning, etc.
• Processes applications for building, plumbing and gas installations and renovations.
• Issues various permits such as building demolition, occupancy, plumbing, heating, portable signs, etc., in accordance with departmental procedures.
• Identifies compliance and non-compliance aspects of an application compared to regulations, policies, bylaws and legislation requirements.
• Creates, maintains and closes a variety of files/records; may assign to other staff for review/approval (Plan Checkers, Bylaw Enforcement, Planners and Environmental staff).
• Books Building and Plumbing & Gas inspections for contractors and homeowners.
• Prepares various reports, statistics, correspondence, permits and forms using a computer system with Microsoft Office products.
• Guides customers on the use City website information; sells reports and forms to the public.

Qualifications

Results and Activities - Non union

• High school graduation or equivalent, plus a related post-secondary Certificate.

Knowledge - Non Union

Skills & Abilities - Non Union

Posting Details

Testing may be required. If no fully qualified candidates apply, those not fully qualified may be considered for a training opportunity. Training rates will apply.

The City of Kelowna is committed to being an organization that values and reflects its community’s diverse population, and to fostering an equitable, inclusive and progressive work environment where everyone can be their authentic self and feels a sense of belonging.

Pay Rate: Starts at $35.39 per hour with a 2-step progression to $37.54 per hour plus 14% in lieu of vacation, statutory holidays and benefits

Posting Date: 09/24/2025

Closing Date: 10/07/2025

Days of Work: Monday to Friday

Standard Hours per Day: 7

Hours of Work: 8 to 4

Work Location: CITY HALL

Specify Work Location

Documents Needed to Apply

Required Documents

• Resume
• Cover Letter

Optional Documents

• Other Document 1
• Other Document 2
• Other Document 3
• Other Document 4

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * What is the highest level of education that you have completed related to this position?

• High school graduation
• Some related post-secondary courses
• Post-secondary certificate (1 year full time studies)
• Diploma (2 years full time studies)
• Bachelor's degree
• Master's degree or other higher level post-graduate program
• Other

* Do you possess MATI foundation or equivalent local government administration training?

• None
• MATI foundation local government administration training
• MATI foundation equivalent training
• Other related courses

* How many years of experience do you have working in a municipal government or public service agency organization?

• None
• Less than 1 year
• 1 to 3 years
• 3 to 5 years
• More than 5 years

* What level of proficiency do you have using the Microsoft Office Suite, including Word, Outlook, Excel and Power Point?

• No experience
• Basic
• Intermediate
• Advanced
• Expert

* Please rate your knowledge of both the City of Kelowna Zoning Bylaw Regulations and Provincial Legislation as it applies to land use and property development processes.

• No knowledge of either
• Limited knowledge of both
• Familiar with Zoning Bylaw but not with Provincial legislation
• Well versed in Provincial Legislation but comfortable navigating the Zoning Bylaw
• Very comfortable with both.

* How many years of experience do you have with front line customer service (which includes providing services and/or taking questions and providing answers to public enquiries)?

• None
• Less than 1 year
• 1 to 3 years
• 3 to 5 years
• More than 5 years

* How many years of experience do you have in providing Planning & Development administrative services?

• None
• 0 to 2 years
• 2 to 4 years
• Over 4 years