Philanthropy Coordinator

Vancity; Vancouver; Hybrid; CAD 49,000 - 75,000; Full time

Job summary

A community-focused organization is seeking a Philanthropy Coordinator to support donor engagement and manage data in their CRM system. This full-time, permanent role offers a hybrid work environment based in Vancouver, requiring coordination of fundraising processes and administrative support. Ideal candidates will have a background in database management, a commitment to equity, and a passion for community development. The position includes a salary range of $49,700 to $74,500, with additional benefits and a focus on employee wellness.

Benefits

Flexible benefits package

Generous vacation policy

Immediate health coverage

Defined benefit pension

Qualifications

• Minimum 2 years of experience in database administration or data management, preferably in a non-profit environment.
• Strong understanding of CRM systems and data integrity best practices.
• Knowledge and experience applying REDI principles.

Responsibilities

• Processing donations and distributing tax receipts.
• Inputting and updating data in the CRM system.
• Coordinating routine donor touchpoints and providing administrative support.

Skills

Detail-oriented

Collaborative

Proactive

Analytical and problem-solving

Education

Post-secondary education in a related field

Tools

CRM systems

Job description

Our Story & Purpose:

Vancity Community Foundation was founded on the belief that if we work together, we will have the resources we need to build a thriving community.

Everything we do is an investment in community. We believe that if all our assets are invested in building communities, where cooperative principles and practices are flourishing and social justice and environmental sustainability are centered, the world will be a better place and community well-being will be enhanced.

Our vision, shared with Vancity, is a transformed economy that protects the earth and guarantees equity for all.

• We implement cooperative principles and practices.
• We believe in social justice and financial inclusion.
• We actively work towards Truth + Reconciliation and being an anti-racist organization.
• We are committed to environmental sustainability and climate justice.
• We are a Living Wage Employer.
• We value collaboration, innovation, integrity, equity, and community.

Your Role in Supporting Our Members:

As a Philanthropy Coordinator, you will play a critical role in maintaining the accuracy and integrity of data in the foundation’s CRM, supporting donor engagement, and enabling community-centric fundraising processes. You’ll work closely with the Philanthropy team to ensure smooth operations, generate accurate reporting, and meaningful donor experiences. We’re looking for someone detail-oriented, collaborative, and committed to equity and inclusion.

This is a Full-time, Permanent role that will enjoy a hybrid working arrangement which can be fulfilled primarily from your homebased office in BC. Periodically, you’ll be required to attend in-person activities or events at our 312 Main location or within the Lower Mainland.

How You'll Make an Impact:

• Processing donations and distributing tax receipts
• Inputting and updating constituent data in the CRM system using fields, notes, tags, and tasks
• Performing profile updates and ensuring data aligns with diversity, equity, and inclusion principles
• Implementing segmentation and tracking for accurate reporting and generating mailing lists and reports that support community centric fundraising
• Coordinating routine donor touchpoints such as welcome letters and In Honour/In Memory processes
• Providing administrative support for meetings, events, and payment processing
• Maintaining data documentation including dictionaries, workflow diagrams, and job aids
• Liaising with CRM vendors for troubleshooting and integration issues
• Recommending improvements to data management processes and supporting JEDI principles

What You'll Bring to the Team:

• Post-secondary education in a related field or equivalent experience
• Minimum 2 years of experience in database administration or data management, preferably in a non-profit or charitable environment
• Strong understanding of CRM systems and data integrity best practices
• An aspiration to work within an anti-oppressive and anti-racist organization
• Knowledge and experience applying REDI principles
• Alignment with the foundation’s values and our commitments, including to the Philanthropic Declaration on Truth + Reconciliation, the Halifax Declaration on Anti-Racism, and the Canadian Philanthropic Commitment on Climate Change
• Strong analytical and problem-solving skills with attention to detail

Extra Skills That Set You Apart:

• Education in Computer Science, Information Systems, or a relevant field is an asset. We will consider a combination of education/experience

You'll Thrive Here If You Are:

• Detail-Oriented – You ensure accuracy and consistency in all data-related tasks.
• Collaborative – You enjoy working with others to achieve shared goals.
• Proactive – You anticipate needs and take initiative to improve processes.
• Values-Driven – You align with principles of equity, inclusion, and social justice.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You'll Earn:

This role offers a salary range of $49,700 to $74,500 per annum. The salary is expected to be up to the midpoint of the salary range for this role ($62,000 per annum). The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You'll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
• Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
• Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at [e-mail]. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.