Pharmacist

Shoppers Drug Mart; Stratford; On-site; CAD 80,000 - 100,000; Full time

Job summary

A local pharmacy chain in Ontario seeks a Pharmacy Manager to oversee operations, provide customer care, and ensure compliance with regulations. The ideal candidate will have exceptional customer service skills and the ability to think independently. This position offers competitive pay and opportunities for training and growth.

Benefits

Discounts

Flexible schedules

Competitive pay

Online learning opportunities

Qualifications

• Ability to think independently and make decisions.
• Exceptional customer service and professionalism.
• Adherence to health and safety procedures.

Responsibilities

• Manage pharmacy operations during your shift.
• Provide consultations to customers and healthcare providers.
• Practice within federal, provincial, and legal requirements.

Skills

Customer service

Problem-solving skills

Decision making

Planning and coordination

Conflict resolution

Tools

Pharmacy systems

Personal computing

Job description

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, with a focus on customer care.

Why this role is important?

SUMMARY:

Manage pharmacy operations during your shift, providing consultations to customers and healthcare providers, practicing to the full scope of professional services, dispensing medication, and assisting with dispensary maintenance.

DUTIES & RESPONSIBILITIES:

• Provide pharmacy and customer service, acknowledging all customers approaching the pharmacy.

• Practice within federal, provincial, and legal requirements, ensuring privacy and confidentiality.

• Offer counseling on prescriptions and over-the-counter products.

• Practice to the full extent of your professional scope, supporting expanded services.

• Be identifiable to the public and ensure accuracy in dispensed prescriptions.

• Communicate with healthcare professionals for comprehensive customer care.

• Maintain records in compliance with legislation, standards, and policies.

Workflow and Inventory Management:

• Control access to the dispensary respecting inventory and confidentiality.

• Review workflow queues daily and manage stock levels, including expired inventory and medication orders.

• Ensure compliance with regulations regarding controlled substances and report to authorities as required.

Operations:

• Maintain the appearance of workstations and areas to reflect a professional image.

• Participate in financial reporting and respond to store communications.

• File incident reports for medication or privacy incidents.

Experience, Skills & Qualifications:

• Ability to think independently and make decisions.

• Ability to plan, coordinate, delegate, and coach colleagues.

• Proven ability to drive business growth and support enterprise programs.

• Exceptional customer service and professionalism.

• Strong problem-solving skills with experience in action planning.

• Knowledge of pharmacy systems and personal computing skills are assets.

• Adherence to health and safety procedures, with ongoing training as needed.

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Why work in a Shoppers Drug Mart store?

Each store is locally owned, offering the support of a national brand. Enjoy discounts, flexible schedules, competitive pay, and online learning through Academy.

Take ownership of your work, caring for patients, coworkers, customers, and community.

Our stores value Canada's diversity, reflecting it in products, staff, and culture. Accommodation is available upon request for applicants and colleagues with disabilities.

Upholding laws and regulations is part of our commitment to doing the right thing, as outlined in our Code of Conduct.

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