Pet Care Experience Lead — Retail Supervisor

PetSmart Store Support Group, Inc.; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading pet retailer is looking for a Retail Customer Service Supervisor in Edmonton to enhance customer experience and manage store operations. The ideal candidate will lead associate development, promote store events, and ensure a safe environment for pets and customers. This full-time role requires leadership skills and retail experience. Join a team that believes in creating meaningful experiences for pets and their families. Enjoy comprehensive benefits and opportunities for growth.

Benefits

Health & Wellness Benefits

Group RRSP with company match

Paid time off

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Qualifications

• 2+ years of retail experience in a customer-focused environment.
• Leadership experience preferred.
• Full-time availability with flexible schedule.
• Strong written and verbal communication skills.

Responsibilities

• Facilitate associate development and support their experience.
• Promote and coordinate store events and services.
• Manage pet sales and drive customer experience strategy.

Skills

Customer service

Leadership

Communication skills

Organizational skills

Tools

Computer applications

Job description

A leading pet retailer is looking for a Retail Customer Service Supervisor in Edmonton to enhance customer experience and manage store operations. The ideal candidate will lead associate development, promote store events, and ensure a safe environment for pets and customers. This full-time role requires leadership skills and retail experience. Join a team that believes in creating meaningful experiences for pets and their families. Enjoy comprehensive benefits and opportunities for growth.