Personal Support Worker

LOFT Community Services; Toronto; On-site; CAD 52,000 - 54,000; Full time

Job summary

A community service organization in Toronto seeks a Personal Support Worker to assist vulnerable adults overnight. Responsibilities include supporting daily living activities, ensuring client safety, and coordinating recreational activities. Candidates should have a diploma in Human Services, experience with special needs, and strong communication skills. The position offers a competitive compensation package, including health benefits and professional development opportunities.

Benefits

Comprehensive benefits package

Defined Benefits Pension Plan

Employee Assistance Program

Professional development budget

Corporate Gym membership rate

Qualifications

• Preferred diploma or certificate in a related field.
• Experience with cognitive impairment and mental health issues.
• Possession of a valid Ontario Driver's License preferred.

Responsibilities

• Assist clients with physical and mental health needs.
• Maintain safety and security by responding to emergencies.
• Oversee site-specific medical responsibilities.

Skills

Experience with clients with unique special needs

Ability to organize activities

Good oral and written English skills

Education

Diploma in Human Services, Gerontology or Personal Support Worker

First Aid and CPR training

Tools

Computer skills

Job description

Title of Job: Personal Support Worker (Overnight)

Date: February 11, 2026

Closing Date: February 25, 2026

Location: Toronto, ON - Specialized Assisted Living - O'Connor

Compensation: $52,109 - $53,400 Annually Prorated

Work Type: Onsite

Job ID: 10585997

Existing or New Position: Existing

Who We Are

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573 annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.

Job Summary

The Personal Support Worker is responsible for rendering a range of services for the clients of the program consistent with its basic values and goals. The Personal Support Worker will support, as assigned, the needs of the vulnerable, at risk, older adults and seniors living on-site under the auspices of the program. This support relates to the physical, cognitive, mental health and social/recreational needs of the clients. The staff member will maintain the established routines of the program including all security, fire and general health and safety practices. The Personal Support Worker will perform these and other delegated responsibilities to ensure the quality of personal care of the clients of the program.

What You Will Do

• Assist clients with physical and mental health needs by fostering respectful relationships, supporting daily living activities, managing medical and behavioral issues, facilitating social engagement, and maintaining accurate care documentation in collaboration with the support team.
• Maintain safety and security by responding to emergencies, documenting incidents, ensuring client well-being through regular interaction
• Oversee site‑specific medical responsibilities by monitoring the medication program, ensuring proper storage and documentation, and collaborating with physicians, pharmacists, and program staff to resolve any issues.
• Coordinate and participate in social and recreational activities by attending planning meetings, maintaining participant records, ensuring equipment readiness, communicating client absences, leading outings, including driving clients.
• Perform various operational and support duties by managing communications, maintaining daily residence operations, coordinating emergency evacuations, participating in meetings and training, working rotating shifts across housing sites, and accepting delegated tasks from senior staff to ensure smooth program delivery.
• Other ad‑hoc tasks as assigned by the program manager.

What You Bring

• A diploma / certificate or above in Human Services, Gerontology or Personal Support Worker from a recognized college or university is preferred
• First Aid and CPR training
• Experience with clients with unique special needs including cognitive impairment and/or mental health issues.
• Knowledge of medication, general health and psychiatric conditions
• Ability to organize activities and work with individuals and groups in the areas of assessment, problem solving and crisis management;
• Ability to interact with clients in a positive and supportive manner;
• Demonstrated ability to work with multi-disciplinary professionals and other staff in a team environment;
• Good oral and written English skills.
• Computer skills are required.
• Possession of a valid Ontario Driver's License preferred.

What We Offer

• A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long‑term disability
• Defined Benefits Pensions Plan
• 24/7 Employee Assistance Program
• E‑learning program available all year round
• Starting vacation time above minimum standard
• Additional paid personal and paid sick days
• Professional development budget available to help you nurture and shape your career
• Corporate Gym membership rate with GoodLife Fitness
• Access to Perkopolis, a comprehensive corporate discount program
• Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion
• Tuition reimbursement program
• Maternity‑leave Parental leave top‑up program

Our Commitment to Diversity and Inclusion

LOFT Community Services is a values‑driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.

Note

• A satisfactory vulnerable sector check (VSC) is also required.
• The work schedule for this position is an overnight shift every Sunday through Thursday, 11:15PM to 7:15AM.
• This posting provides only a summary of the responsibilities and requirements for the position.

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LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting [e-mail] or [phone].