People Services Assistant

City of Toronto; Toronto; On-site; CAD 58,000 - 70,000; Full time

Job summary

A municipal government agency in Toronto is seeking a People Services Assistant to support the recruitment for the upcoming municipal election. The role involves conducting interviews, maintaining staff records, and assisting with various administrative tasks. Candidates should possess a post-secondary education in a related field and have experience in a fast-paced environment. This is a full-time temporary position with an attractive salary range.

Benefits

Supportive work culture

Commitment to equity and diversity

Accessibility accommodations available

Qualifications

• Post-secondary education in a discipline pertinent to the job function.
• Experience administering a recruitment process in a fast-paced environment.
• Excellent communication and problem solving skills.

Responsibilities

• Conduct interviews and assessments for temporary voting place staff.
• Provide administrative support for Human Resources related activities.
• Compile and maintain workforce statistical data for analysis.

Skills

Excellent communication

Customer service skills

Problem-solving skills

Organizational skills

Attention to detail

Interpersonal skills

Education

Post-secondary education in Human Resources or related field

Tools

MS Office

Internal databases

Job description

Job ID: 61364

Job Category: Human Resources

Division & Section: City Clerk's, City Clerk's Elections Services

Work Location: 89 Northline Road, Toronto, ON, M4B 3G1

Job Type & Duration: 20 Full-Time Temporary (6 month) Vacancies (April 2026 – October 2026)

Salary Range: $58,381.00 – $69,525.00

Ideal Hiring Zone: $63,695.00 - $69,058.00

Shift Information: Monday to Friday, 35 hours per week

Affiliation: Non-Union

Number of Positions Open: 20

Posting Period: 3-Feb-2026 to 17-Feb-2026

Join Us!

If you are interested in learning more about the People Services Assistant role, you can participate in a virtual information session on February 9th, 2026, from 1:00 PM – 2:00 PM Eastern Time (US & Canada). You will have the opportunity to ask questions related to the position, working for the City Clerk’s division, as well as the City's application process.

It is important to note that this is a public information session. To remain anonymous, participants must join through web browser and ensure their login name reflects that preference.

Please register for Information Session here: https://events.teams.microsoft.com/event/2a5d951c-f408-4ec1-87d8-b7626ea2ca2b@f0bc8ec6-9ed8-4d0c-9189-411ad949cc65

Job Description:

Reporting to the Toronto Elections Project Manager, the People Services Assistants provide essential administrative and operational support to the Recruitment Portfolio team to hire 10,000 temporary voting place staff, contributing directly to the administration of the 2026 municipal election.

Major Responsibilities:

• Conducts interviews, assessments, and position placements of temporary voting place staff.
• Provides administrative support for Human Resources related activities such as recruitment file maintenance and archiving, complement management maintenance, temporary election day hiring, including interviews, assessments and placements and other human resource & payroll related functions.
• Compiles, maintains, tracks and trends of workforce statistical data (vacancies staff requisitions, etc.) for use in forecasting; participates in analysis.
• Collects and compiles data from various internal sources for tracking and reporting purposes.
• Prepares visual presentations, briefing materials, and other documentation as required.
• Supports training activities and associated administrative and logistical requirements.
• Represents Toronto Elections in communications with external stakeholders, in matters relevant to the scope of this position’s responsibilities.
• Works independently, completes assigned project work within tight timeframes and competing deadlines.
• Responds to detailed inquiries from divisional and corporate staff and the public in a diplomatic and efficient manner.
• Maintains strict confidentiality of information and records.
• Participates on a team of Human Resource professionals providing a range of administration and coordination supports.
• Retrieves information from various electronic systems and manual files and responds to employees and client inquiries.
• Creates and maintains electronic and hardcopy files, spreadsheets, and databases; ensuring records are maintained in accordance with Corporate and Divisional policies and retention periods.
• Provides administrative, data entry and coordination support to other Units in the Section.
• Performs specialized administrative duties to support the Project Manager and Election management team.

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Post-secondary education in a discipline pertinent to the job function (Human Resources, Public Administration, or Political Science) or an approved equivalent of education and experience
2. Experience administering a recruitment process in a fast-paced environment, including scheduling and conducting interviews, analysis and matching qualifications to job requirements, completion of relevant paperwork.
3. Experience using a variety of software products including MS Office (i.e. Word, Excel, and PowerPoint) and other internal databases.
4. Excellent communication and problem solving skills to deal effectively with all levels of staff and the public with the ability to handle sensitive issues. Must have the ability to draft correspondence and reports relating to divisional Human Resources matters
5. Highly developed customer service and interpersonal skills and proven ability to handle difficult situations.
6. Excellent organizational and time management skills, including attention to detail, ability to set priorities, meet deadlines, and deal with conflicting priorities at work.
7. Excellent research and problem-solving skills with the ability to compile and analyze data for management decision making.
8. Experience applying cultural and political awareness and sensitivity in the workplace.
9. Ability to work well both independently and as part of a team with minimal supervision in fast paced environment.
10. Ability to work evenings and weekends during peak recruitment periods.

Notes:

• Hybrid work may be available during some phases of this contract term, but most tasks and activities are best performed in the office.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.