Payroll Specialist

ADP; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A global human capital management company in Toronto is seeking a Payroll Specialist to manage client payroll and provide expert service. The role requires a minimum of 5 years of Canadian payroll experience and excellent client service skills. Enjoy flexible arrangements, ongoing training, and a supportive work culture. Apply now!

Benefits

Mental health and well-being support

Ongoing training and development

Flexible working arrangements

Qualifications

• Minimum 5 years Canadian payroll processing experience.
• Minimum 5 years client service experience.
• Advanced internet and MS Office Skills (Word / Excel) required.
• Excellent communication and analytical skills.
• Excellent client service skills.

Responsibilities

• Manage client payroll and ensure accuracy.
• Provide statutory information to clients regarding payroll.
• Work with internal departments to resolve issues.
• Maintain National Payroll Institute (NPI) designation.

Skills

Canadian payroll processing experience

Client service experience

MS Office Skills (Word / Excel)

Communication skills

Analytical skills

Education

Post-secondary education or equivalent experience

Job description

Overview

Join to apply for the Payroll Specialist role at ADP

If you are looking to grow your career in a stable, dynamic environment with opportunities to progress, this role may be for you. You will join a high-performing team in ADP’s Human Resources Outsourcing department that provides support and guidance in response to a wide variety of payroll and tax-related questions and issues presented by Client Payroll Administrators.

What you’ll do : Responsibilities

• Manage client payroll. You’ll be responsible and fully accountable for the payroll and audit functions of multiple clients. You will also oversee scheduling and running the assigned client payrolls by following standard operating procedures. You’ll balance respective payrolls based on the year-end calendar and remit all Third-Party Remittances by defined due dates, completing all Year End balancing, filing & reporting.
• Serve as the Subject Matter Expert. You’ll provide critical and accurate statutory information to clients in the payroll area, such as tax filing. Use knowledge bases, resource materials and appropriate websites to locate answers and solutions. You’ll utilize internal tools and defined processes to ensure productivity and service excellence and make recommendations for best practices to customers.
• Problem-solver. You’ll work with internal technical support, various production departments and ADP Service hubs to identify resolutions. You’ll provide feedback and suggestions on products, issues, processes and procedures to enhance efficiency and continuous improvement.
• Develop knowledge. You’ll maintain National Payroll Institute (NPI) designation & attend required departmental training sessions and demonstrate proficiency in learning.

Required Qualifications

• Minimum 5 years Canadian payroll processing experience
• Minimum 5 years client service experience
• Advanced internet and MS Office Skills (Word / Excel) required
• Excellent communication and analytical skills with the ability to translate analytical findings into actionable solutions
• Excellent client service skills

Preferred Qualifications

• Post-secondary education preferred, or equivalent experience in administration / client service / HR.
• Candidate should be working towards or have National Payroll Institute (NPI) certification (PCP, CPM).

You’ll Love Working Here Because You Can

• Focus on mental health and well-being; support for well-being and a culture where healthy associates are valued.
• Opportunity to contribute to communities and engage in meaningful initiatives.
• Ongoing training and development opportunities, including tuition reimbursement.
• Innovative environment that values problem-solving and collaboration.
• Balance work and personal time with flexible arrangements.
• Global opportunities and membership in Business Resource Groups for networking and belonging.

What are you waiting for? Apply now!

About ADP and Equal Employment Opportunity

ADP is a global provider of cloud-based human capital management solutions that unites HR, payroll, talent, time, tax and benefits administration. ADP is committed to an inclusive, diverse and equitable workplace and to providing equal employment opportunities regardless of protected characteristics. We hire based on qualifications, experience, and ability.