Payments Business Analyst

CGI; Quebec; On-site; CAD 96,000 - 187,000; Full time

Job summary

An international IT and business consulting firm is seeking a Payments Business Analyst to join their team in Canada. You will be responsible for analyzing customer requirements, developing business specifications, and leading workshops with clients. The ideal candidate has proven experience in financial services, strong communication skills, and a solid understanding of payment processing flows. This role offers a competitive salary and the chance to work on transformative payment projects globally.

Qualifications

• Proven business analysis experience in financial services or payments.
• Strong understanding of payment processing flows, standards, and software development lifecycle.
• Excellent communication, documentation, and stakeholder engagement skills.

Responsibilities

• Analyze customer requirements and translate them into clear functional documentation.
• Develop and deliver business requirements, use cases, and user stories.
• Lead workshops and client meetings to capture needs and define solutions.
• Collaborate with product developers, testers, and SMEs to ensure successful delivery.
• Contribute to the design of payment processing strategies and flows.

Skills

Requirements Analysis

Use Cases

Job description

Payments Business Analyst

Category: Business Analysis (functional and technical)

Main location: Canada, Quebec, Montreal

Employment Type: Full Time

Position Description:

At CGI, we are redefining the future of payments by delivering innovative solutions that enable banks and financial institutions worldwide to operate with speed, accuracy, and resilience. As a Business Analyst – Payments & Financial Services, you’ll play a pivotal role in shaping how our flagship product, CGI All Payments, evolves to meet the needs of a global client base. You will collaborate closely with clients and project teams to transform business challenges into practical solutions that deliver measurable impact. In joining our community of experts, you’ll have the opportunity to influence the future of cross‑border payments while contributing to transformative projects that drive financial industry change.

Your future duties and responsibilities:

In this role, you will be at the forefront of our payments transformation projects, working with global banks and financial institutions to design and implement our CGI All Payments solution. You will take ownership of analyzing customer requirements, translating them into clear business and functional specifications, and ensuring these are delivered through effective collaboration with design, development, and testing teams.

You will contribute directly to the success of our international programs by engaging with clients, leading workshops, and influencing how payments technology evolves. Your input will shape core product development and enable clients to meet complex regulatory, operational, and strategic goals. Supported by a collaborative team, you’ll have the space to innovate, grow your expertise, and see your ideas come to life in high‑impact solutions.

Key responsibilities:

• Analyze customer requirements and translate them into clear functional documentation
• Develop and deliver business requirements, use cases, and user stories
• Lead workshops and client meetings to capture needs and define solutions
• Collaborate with product developers, testers, and SMEs to ensure successful delivery
• Contribute to the design of payment processing strategies and flows
• Support multiple projects simultaneously in an international context
• Continuously develop knowledge of payment standards, schemes, and industry regulations

Required qualifications to be successful in this role:

To succeed in this role, you should bring proven business analysis experience in financial services or payments, along with excellent communication, documentation, and stakeholder engagement skills. A strong understanding of payment processing flows, standards, and the software development lifecycle will be key to your success.

Essential qualifications:

• Experience working as a Business/Functional Analyst
• Strong track record in writing Business Requirements Documents (BRDs), use cases, and user stories
• Proven ability to translate complex client requirements into actionable specifications
• Knowledge of payment schemes and messaging formats (ISO20022, Canada Domestic Payments such as AFT, EDI)
• Strong interpersonal and communication skills, with ability to work across diverse teams
• Experience in Agile project environments
• Solid understanding of the software development lifecycle

CGI provides a reasonable salary range estimate for this position. The calculation of this range depends on various factors, including skill level, geographic market, experience, education, and professional licenses and certifications. Compensation decisions are made on a case‑by‑case basis. A reasonable salary range estimate is between $70,000 and $135,000. This position is currently vacant.

Skills:

• Requirements Analysis
• Use Cases

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… you are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well‑being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal‑opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team – one of the largest IT and business consulting services firms in the world.