Patient Registration Clerk (bilingual)

Winnipeg Regional Health Authority; Winnipeg; On-site; CAD 30,000 - 60,000; Part time

Job summary

A regional health authority in Winnipeg seeks a bilingual office professional to assist with patient registration and support in a clinical environment. Applicants must have at least one year of relevant experience, a recognized Grade XII equivalent, and demonstrate strong communication and problem-solving skills. This casual position requires the candidate to work in-person, assist patients, and maintain confidentiality. A resume is required for application.

Qualifications

• Fluent in French and English, ability to retain confidential information.
• Experience in a clinical or office environment preferred.

Skills

Bilingual in English and French

Keyboarding speed: 35 wpm

Ability to work in a Windows environment

Confidentiality skills

Interpersonal communication skills

Problem-solving skills

Ability to work independently

Ability to multi-task

Education

Grade XII or recognized equivalent

Medical office secretarial program

Job description

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Job Stream: Non-Clinical

Union: CUPE

Anticipated Start Date: ASAP

FTE: Casual

Work Arrangement: In Person

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

Experience

• One (1) year related experience in an office, clinical environment or in a patient registration department (e.g. secretary, receptionist, communications clerk, etc.).
• A combination of education and experience will be considered.

Education (Degree/Diploma/Certificate)

• Grade XII or recognized equivalent.
• Successful completion of a recognized medical office secretarial program or the first year of a recognized diploma/degree in a health-related field; or,
• Successful completion of a recognized medical terminology course.

Certification/Licensure/Registration

Not Applicable

Qualifications and Skills

• Fluently bilingual in both English and French.
• Keyboarding speed: 35 wpm.
• Ability to work in a Windows operating environment.
• Ability to retain information which is of a confidential nature.
• Good interpersonal communication skills.
• Demonstrated problem-solving skills.
• Strong interpersonal skills and telephone manner.
• Ability to adapt readily to stressful situations.
• Ability to work independently with minimal supervision.
• Ability to multi-task in a fast-paced environment.

The candidate must be able to understand and speak French at a proficiency level that allows them to sustain varied in-depth conversations with patients and families. Language proficiency will be evaluated in order to assess the applicant’s proficiency level. For information on the required proficiency level, please contact the Human Resources Department.

A RESUME IS REQUIRED WHEN APPLYING FOR THIS POSITION

Physical Requirements

• Physically capable of assisting patients in wheelchairs, with luggage, etc.

St. Boniface Hospital is committed to empowering a workforce that welcomes and celebrates diversity by fostering culturally safe places for all employees. We strive to celebrate our diverse workforce and the outstanding work we do every day.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

Wewelcome applications from people with disabilities. Accommodationsare available upon request during the assessment and selection process.