Patient Care Coordinator - Dr.Shier

Dr David Shier Dentistry; Mississauga; On-site; CAD 45,000 - 60,000; Full time

Job summary

A dental clinic in Mississauga is seeking a dedicated Patient Care Coordinator to connect patients with their treatment plans and financial options. Ideal candidates should have at least 2 years of experience in dental administration, strong communication and interpersonal skills, and the ability to thrive in a fast-paced environment. The position offers competitive wages, benefits, and opportunities for professional development.

Benefits

Competitive hourly wages

Comprehensive benefits package

Continuing education opportunities

Support for professional development

Collaborative and supportive team environment

Qualifications

• At least 2 years of experience in a dental administrative role is required.
• Strong interpersonal and communication skills, with a caring and empathetic demeanor.
• Familiarity with dental billing, insurance, and scheduling procedures.

Responsibilities

• Welcome and build rapport with patients, creating a comfortable and trusting environment.
• Discuss and explain proposed treatment plans with patients in a clear and compassionate manner.
• Assist patients in scheduling and coordinating their appointments.

Skills

Interpersonal skills

Communication skills

Organizational skills

Detail-oriented

Tools

Abeldent

Job description

Overview

As a Patient Care Coordinator at Dr David Shier Dentistry in Mississauga, ON Dental Clinic, you will be a vital link between our clinical team and patients, helping them navigate their treatment plans, financial options, and scheduling. You will play a crucial role in ensuring patients receive the care they need and that their experience is seamless and positive.

Schedule: Full-Time

Monday, Wednesday and Fridays 7:30am - 2:30pm

Tuesdays 7:30 - 8:00pm (can be split shift)

Thursdays opening in the future

Benefits

• Competitive hourly wages and a comprehensive benefits package.
• Continuing education opportunities and support for professional development.
• Collaborative and supportive team environment.
• Opportunities for career growth and advancement within the organization.

Responsibilities

• Welcome and build rapport with patients, creating a comfortable and trusting environment.
• Discuss and explain proposed treatment plans with patients in a clear and compassionate manner.
• Provide accurate estimates of treatment costs and discuss financial options, including insurance coverage and payment plans.
• Assist patients in scheduling and coordinating their appointments, ensuring efficient and timely care.
• Collaborate with insurance providers to verify coverage and process claims.
• Maintain organized and up-to-date patient records and treatment plans.
• Follow up with patients to answer questions, address concerns, and provide ongoing support.
• Serve as a liaison between patients and the clinical team, ensuring seamless communication.
• Keep current on treatment options, insurance policies, and industry trends.
• Uphold confidentiality and privacy standards in handling patient information.

Qualifications

• Strong interpersonal and communication skills, with a caring and empathetic demeanour.
• Experience in a dental administrative role is a must - At least 2 years
• Familiarity with dental billing, insurance, and scheduling procedures.
• Exceptional organizational skills and attention to detail.
• Ability to work in a fast-paced and patient-focused environment.
• Commitment to maintaining patient confidentiality and privacy.
• Abeldent Experince is an asset

How to Apply

If you are a dedicated and compassionate individual who enjoys helping patients understand their treatment options and navigate their healthcare journey, we invite you to apply for the Administration position. Please submit your resume detailing your qualifications and why you are interested in joining our team.

Join us in our commitment to providing exceptional patient care and support. Apply today to become an essential part of our healthcare team!

We are an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace that welcomes applicants from all backgrounds.

We are an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.