Parts Consultant

Premier Equipment; Woodstock; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading parts supplier in Ontario seeks a Parts Consultant who will manage inventory, assist customers with parts needs, and support the dealership's success. The ideal candidate will have experience in customer-facing roles, problem-solving skills, and be detail-oriented. This full-time position offers a suite of benefits including health coverage, profit sharing, and an apprenticeship scholarship program. Situated in Woodstock, Ontario, this role requires a commitment to customer satisfaction.

Benefits

Comprehensive Health & Dental Coverage

Company-Matched RRSP

Annual Profit Sharing

Boot & Tool Allowance

Apprenticeship Scholarships

Employee Assistance Program (EAP)

Company Vehicle (for qualifying positions)

Qualifications

• 1-3 years of experience in a parts department or similar role.
• Solid problem-solving skills and attention to detail.
• Ability to work under pressure in a team environment.

Responsibilities

• Responsible for counter sales focusing on customer satisfaction.
• Assist with verification, stocking, and ordering of parts.
• Promote and merchandise parts and accessories.

Skills

Customer-oriented

Problem-solving

Attention to detail

Ability to multitask

Education

High school diploma or GED

Job description

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Premier Equipment is the largest full-service John Deere dealership in Ontario serving agriculture, lawn care, golf, commercial grounds, and compact construction customers across Ontario. With 20 locations and over 190 skilled technicians, we deliver innovative equipment, expert service, and unmatched support.

Since the 1950s, we’ve grown with a clear purpose – to be the best part of our customer’s day by improving their business and lifestyle. Whether it’s solving equipment issues or offering new technology, we’re here to make their day better—and yours too.

It’s an exciting time to join Premier. Come grow with us.

As a Parts Consultant at Premier Equipment, you’ll be the go‑to expert for helping both customers and our service team find the right parts to keep their equipment running smoothly. Whether it’s a farmer needing a quick replacement part during harvest season or a technician prepping for a major repair, you’ll use your knowledge of agricultural equipment and our parts systems to track down exactly what’s needed. You’ll manage inventory, keep things organized, and ensure parts are ordered, received, and ready to go. Along the way, you’ll provide excellent customer service, offer helpful recommendations, and play a key role in supporting the success of our dealership – and the farmers and crews who count on us every day.

Responsibilities

• Responsible for counter sales focusing on internal and external customer satisfaction.
• Maintaining attractive and current showroom displays.
• Promote and merchandise parts and accessories.
• Assist with the verification, stocking, and ordering of parts.
• Other associated tasks as required by the Parts Manager.
• Rotate weekends as required.

Qualifications

• 1-3 years of experience in a parts department, service department, or similar customer-facing role.
• Ability to identify parts using catalogs, diagrams, and software systems.
• Solid problem‑solving and attention to detail.
• Must have computer experience.
• Must be customer-oriented.
• Must have the ability to work under pressure and in a team environment.
• Ability to multitask and stay organized in a fast-paced environment.
• Team-oriented with a positive attitude.
• Basic math skills for processing transactions and managing inventory.
• Rotating weekends required.

Preferred Qualifications

• Knowledge of agricultural equipment is an asset.
• Experience in an ag dealership, heavy equipment, or automotive parts environment preferred.
• Familiarity with brands like John Deere or similar is a plus.
• Prior experience with inventory systems or parts databases is an asset.

Education

• High school diploma or GED required.

EEO Statement

At Premier Equipment, we are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We offer accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.

Benefits

• Comprehensive Health & Dental Coverage (includes vision and paramedical services)
• Company-Matched RRSP
• Annual Profit Sharing
• Boot & Tool Allowance
• Apprenticeship Scholarships
• Employee Assistance Program (EAP)
• Company Vehicle (for qualifying positions)

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Machinery Manufacturing

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