Part Time Night Audit Jasper AB Forest Park Hotel

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; Part time

Job summary

A leading lodging provider in Alberta is seeking a part-time Night Audit team member. Responsibilities include processing reservations, handling overnight guest communications, and maintaining cash balances. Ideal candidates will have prior guest service experience and effective communication skills. Join a dynamic team in a beautiful, inspiring location.

Qualifications

• Previous guest facing or receptionist experience preferred.
• Neat and clean in appearance and work habits.
• Pleasing, outgoing personality.

Responsibilities

• Process telephone calls and registrations.
• Take and manage room reservations.
• Balance cash and complete related forms.

Skills

Guest facing experience

Good communication skills

Ability to work within a team

Knowledge of computers

Job description

Part Time Night Audit Jasper AB Forest Park Hotel

Pursuit Collection 76 Connaught Dr, Jasper, AB

Pay: $18.50 an hour

Job type: Part-time

Shift: Night shift

Location: 76 Connaught Dr, Jasper, AB

Overview

What will be your daily pursuit?: Providing our guests with a clean, safe, and welcoming environment to rest and recharge after their adventures.

Responsibilities

• Process telephone calls
• Process group arrivals and departures
• Register arriving guests and assign rooms
• Process guests’ departures, calculate charges and receive payment
• Take, cancel, and change room reservations
• Resolve minor guest complaints and refer to Hotel Manager or Front Desk Supervisor as required
• Refer major guest complaints to Hotel Manager or Front Desk Supervisor
• Balance cash and complete balance sheets, cash reports and related forms
• Provide information on hotel facilities and services, and local points of interest
• Arrange services required for guests with special needs
• Provide information regarding room status and special guests to other departments
• Learn the Emergency Response Manual thoroughly
• Learn the Night Audit procedures
• Perform related Front Desk duties as directed by Supervisor

Qualifications & Skills

• Previous guest facing / receptionist experience or education an asset
• Neat and clean in appearance and work habits
• Pleasing, outgoing personality
• Knowledge of computers; typing skills an asset; will train
• Ability to work within a team
• Good communication skills
• Ability to accept direction
• Knowledge of languages is considered an asset

Work Environment

Beautiful. You’ll work in an iconic, unforgettable and inspiring location with access to amazing scenery and wildlife. Independent and remote work environment with team events and a focus on collaboration. The role involves physical aspects such as walking, stair climbing, bending, reaching, and lifting up to 50 pounds with assistance.

Additional Information

This job description describes the role at a high level; duties may change based on the needs of the team and company. Pursuit will provide reasonable accommodations to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.

EEO: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team. If you need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [e-mail]. Only applicants selected for further consideration will be contacted.