Part-Time Bilingual Bank Customer Advocate (EN/FR)

Canadian Tire; St. Thomas; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading retail company in Ontario is seeking a Bilingual Brand Loyalty Representative. You will be responsible for delivering outstanding customer service, addressing customer disputes, and supporting the company's brand. Ideal candidates should be fluent in both English and French and have customer service experience. The position requires evening and weekend availability and offers a dynamic work environment.

Qualifications

• Experience in customer service and call centres is an asset.
• Ability to maintain composure in sensitive customer interactions.
• Availability for evening and weekend shifts is required.

Responsibilities

• Deliver exceptional World Class Customer Experiences.
• Support the Canadian Tire Brand and foster customer advocacy.
• Handle customer disputes with professionalism and diplomacy.

Skills

Bilingual English and French

Customer Service Experience

Investigative Skills

Communication Skills

Job description

A leading retail company in Ontario is seeking a Bilingual Brand Loyalty Representative. You will be responsible for delivering outstanding customer service, addressing customer disputes, and supporting the company's brand. Ideal candidates should be fluent in both English and French and have customer service experience. The position requires evening and weekend availability and offers a dynamic work environment.