Part Sales Representative

Wash LaundrySystems; Montreal (administrative region); On-site; CAD 50,000 - 100,000; Full time

Job summary

A key player in laundry systems is looking for a Parts Sales Representative in Montreal, Quebec. In this role, you will handle customer inquiries, recommend parts, and process orders, ensuring customer satisfaction. Candidates should have at least 3 years of related experience, be bilingual in French and English, and possess strong organizational and communication skills. This position offers a competitive salary with potential for performance-based incentives, and contributes to the continued growth of the company.

Qualifications

• Minimum of 3 years’ experience in parts sales or related field.
• Basic knowledge of mechanics or electricity.
• Excellent organizational skills with the ability to handle multiple tasks accurately.
• Proficient in Microsoft Office and ERP/CRM systems.

Responsibilities

• Respond to customer inquiries in a professional manner.
• Identify customer needs and recommend appropriate parts.
• Prepare quotes, process orders, and issue sales invoices.
• Maintain up-to-date records and sales logs.

Skills

Customer-service oriented

Excellent organizational skills

Bilingual (French/English)

Strong communication skills

Problem-solving skills

Negotiation skills

Education

Vocational diploma (D.E.P.) in technical studies, administration, or equivalent

Tools

Microsoft Office (Word, Excel)

ERP/CRM systems

Job description

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose and achievement in the work we do while staying true to the DNA of our core values. We value our people and encourage the development of talented and motivated employees to support the continued performance and growth of our diverse operations. We have been the foundation of many successful careers. At our core we are an innovation driven, fast-paced team environment with a high performance culture. If you are looking for a career that will challenge and engage you, is focused on customer care and quality service, then WEare the company for you. We invite you to bring your passion and experience to our team!

Date posted: December 16, 2025

Pay: From CA$50,000.00 per year

Job description:

Job Description – Parts Sales Representative

Location: To be determined

Department: Parts Sales

Position Summary

The Parts Sales Representative plays a key role within our Parts Division. They support customers with inquiries, sales, and service requests, as well as billing and order processing. This role combines inside sales, customer service, and administrative support to ensure the prompt and accurate delivery of commercial laundry parts and complete customer satisfaction.

This position offers an overall annual compensation opportunity of $100,000 and more, including a base salary of $50,000 and performance-based incentives for high-performing candidates.

Main Responsibilities

Sales and Customer Service

• Respond to phone and in-person inquiries in a professional and courteous manner.
• Identify customer needs and recommend appropriate parts or solutions.
• Prepare quotes, process orders, and issue parts sales invoices.
• Follow up on quotes, pending orders, and outstanding accounts.
• Maintain up-to-date records, reports, and sales logs.
• Prospect new customers through cold calls and business relationship development.

Inventory and Order Management

• Research and order parts from suppliers as needed.
• Process returns, credits, and warranty claims promptly to meet supplier and customer timelines.

Operational Excellence

• Ensure compliance with established service and performance standards.
• Collaborate with the Parts Sales Manager to improve processes, increase efficiency, and achieve profitability goals.
• Develop and implement action plans to support customer growth and retention.
• Support the onboarding and training of new team members as needed.

Health, Safety, and Compliance

• Maintain a safe and organized work environment, adhering to all health and safety policies and ISO procedures.
• Report any hazardous or non-compliant conditions promptly.
• Use company property, information, and assets responsibly and confidentially.

Qualifications

• Minimum of 3 years’ experience in parts sales, distribution, or a related field.
• Basic knowledge of mechanics or electricity.
• Bilingual (French/English), spoken, read, and written.
• Excellent organizational skills with the ability to handle multiple tasks accurately and efficiently.
• Strong interpersonal and communication skills with clients and colleagues.
• Proficient in Microsoft Office (Word, Excel) and ERP/CRM systems.
• Vocational diploma (D.E.P.) in technical studies, administration, accounting, or equivalent.
• Excellent problem-solving and negotiation skills.

Key Competencies

• Customer-service oriented and results-driven.
• Strong follow-up skills and sense of organization.
• Team player with leadership potential.
• Professional, reliable, and adaptable in a dynamic environment.

Working Conditions

Primarily office-based, with frequent interaction with the warehouse and service departments. Occasional lifting of light to medium-weight parts or equipment may be required.

Description de poste – Représentant aux ventes de pièces

Lieu : à être déterminé

Département : Ventes de pièces

Résumé du poste

Le représentant aux ventes de pièces joue un rôle clé au sein de notre division des pièces. Il soutient les clients dans leurs demandes d'information, de vente et de service, de la facturation et du traitement des commandes. Ce poste combine la vente interne, le service à la clientèle et le soutien administratif afin d’assurer la livraison rapide et exacte des pièces de buanderie commerciale et la satisfaction complète de la clientèle.

Ce poste offre une possibilité de rémunération annuelle globale de 100 000 $ et plus, incluant un salaire de base de 50 000 $ et des incitations basées sur la performance pour les candidats performants.

Responsabilités principalesVentes et service à la clientèle

Gestion des stocks et des commandes

Excellence opérationnelle

Santé, sécurité et conformité

Qualifications

• Minimum de 3 ans d’expérience dans la vente de pièces, la distribution ou un domaine connexe.
• Connaissance de base en mécanique ou en électricité
• Bilingue (français/anglais), parlé, lu et écrit.
• Excellentes compétences organisationnelles et capacité à gérer plusieurs tâches avec rigueur et précision.
• Excellentes aptitudes interpersonnelles et communicationnelles avec les clients et collègues.
• Maîtrise de Microsoft Office (Word, Excel) et des systèmes ERP/CRM.
• Diplôme d’études professionnelles (D.E.P.) en technique ou en administration, comptabilité ou équivalent.
• Excellentes habiletés en résolution de problèmes et en négociation.

Compétences clés

• Orienté service à la clientèle et axé sur les résultats.
• Forte capacité de suivi et sens de l’organisation.
• Esprit d’équipe et potentiel de leadership.
• Professionnalisme, fiabilité et adaptabilité dans un environnement dynamique.

Conditions de travail

Travail principalement de bureau, avec des interactions fréquentes avec l’entrepôt et les départements de service. Soulever à l’occasion des pièces ou du matériel de poids léger à moyen peut être requis