PAM Senior Business Analyst

Intact; Ottawa; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading insurance company in Ottawa is looking for a PAM Senior Business Analyst. You will work independently with clients to gather requirements and liaise with stakeholders. A minimum of 2 years of experience in requirement gathering on software projects is required, along with strong communication and problem-solving skills. This role offers a hybrid work model with an extensive benefits package.

Benefits

Flexible work arrangements

Employee Share Purchase Plan

Extensive benefits package

Annual wellness account

Possibility to purchase extra days off

Qualifications

• 2+ years of requirement gathering experience on software implementations.
• Experience in external consulting/professional services preferred.
• Bilingualism required for candidates in Quebec.

Responsibilities

• Capture privileged access use cases and define requirements.
• Communicate with stakeholders on project milestones.
• Liaise between stakeholders and PAM architects.

Skills

Requirement gathering experience

Strong verbal and written communication

General knowledge of Privileged Access Management

Proficient in Excel

Strong problem-solving skills

Team player

Tools

Excel

Security+ certification

PAM vendor certifications

IIBA or PMI certifications

Job description

Join to apply for the PAM Senior Business Analyst role at Intact.

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About The Role

We’re looking for a PAM Senior Business Analyst to join our growing team!

What You’ll Do Here

• Work independently with clients to capture privileged access use cases, define requirements, and document technical processes.
• Communicate with internal and external stakeholders to keep them informed on project milestones and deliverables.
• Liaise between stakeholders and PAM architects or engineers to ensure clients’ needs are met.
• Develop and present various business analysis artifacts.
• Perform basic administrative activities within PAM systems.
• Participate in multiple workstreams across projects.

What You Bring To The Table

• 2+ years of requirement gathering experience on software implementation(s) (external consulting / professional services experience preferred).
• Strong verbal and written skills to develop technical documentation and presentations.
• General knowledge of either Privileged Access Management or Active Directory.
• Proficient using Excel to analyze and visualize data.
• Demonstrate strong problem-solving skills.
• Be a strong team player with good communication skills.
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
• No Canadian work experience required; however, must be eligible to work in Canada.

Preferred Certifications

• Security+
• PAM vendor certifications (CyberArk, Delinea, BeyondTrust, Hashicorp, etc.).
• IIBA or PMI issued certifications (CCBA, CBAP, PMP).

What We Offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working Here Means You\'ll Be Empowered To Be And Do Your Best Every Day. Here Is Some Of What You Can Expect As a Permanent Member Of Our Team :

• A financial rewards program that recognizes your success.
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased.
• An extensive flex pension and benefits package, with access to virtual healthcare.
• Flexible work arrangements.
• Possibility to purchase up to 5 extra days off per year.
• An annual wellness account that promotes an active and healthy lifestyle.
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
• Inspiring leaders and colleagues who will lift you up and help you grow.
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

Our Commitment to Diversity & Inclusion

We are an equal opportunity employer. At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

We acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit peoples, and recognize the ongoing journey of reconciliation.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). If you need specific adjustments for the recruitment process, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey on our website.

If you are an employee of Intact or belairdirect, please apply for this role on the Internal Career Site.