Overnight Member Services Pro — Growth & Perks

Crunch Fitness Canada; Cambridge; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading fitness company is looking for a passionate Member Services Representative to create a welcoming atmosphere. In this part-time role, working from 10:00 PM to 6:00 AM on Fridays and Saturdays, you will provide excellent customer service, manage member accounts, and uphold the company's core values. A minimum of 1 year of experience in service-oriented roles is required, alongside certification in CPR/AED. Join a team that values excellence and growth!

Benefits

Bonus based on performance

Employee discounts

Training & development

Opportunity for advancement

Company parties

Qualifications

• Minimum of 1 year of experience in a service-oriented position.
• CPR/AED certification required (can be obtained within 30 days of hire).
• Must pass a basic criminal background check.

Responsibilities

• Demonstrate integrity and adherence to company values.
• Provide excellent customer service while managing members' accounts.
• Foster a welcoming environment for co-workers and guests.
• Maintain a clean facility and address member requests promptly.

Skills

Customer service orientation

Effective communication skills

Reliability

Job description

A leading fitness company is looking for a passionate Member Services Representative to create a welcoming atmosphere. In this part-time role, working from 10:00 PM to 6:00 AM on Fridays and Saturdays, you will provide excellent customer service, manage member accounts, and uphold the company's core values. A minimum of 1 year of experience in service-oriented roles is required, alongside certification in CPR/AED. Join a team that values excellence and growth!