Ops Excellence Lead, Healthcare Back‑Office Solutions

Ontario Medical Association; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading medical association in Canada is seeking a professional to develop, manage, and implement new back office services tailored to member needs. Candidates should possess an undergraduate degree in Business Administration and six to nine years of relevant experience, particularly in physician practice settings. The role emphasizes stakeholder engagement, data analysis, and communication. Alongside a competitive salary, the association offers a flexible hybrid work model and exceptional benefits.

Benefits

Competitive salary

Bonus program

Exceptional group benefits package

Professional development opportunities

Flexible hybrid work environment

Qualifications

• 6-9 years of experience in understanding physician practice settings.
• Experience with practice management is an asset.
• PMI designation is considered an asset.

Responsibilities

• Develop and validate back-office products and services for members.
• Participate in proposal reviews with member reference group.
• Drive member engagement through events and webinars.

Skills

Data analysis

Excellent communication

Stakeholder management

Project management

Negotiation skills

Education

Undergraduate degree in Business Administration or quantitative discipline

Tools

Smartsheet

Job description

A leading medical association in Canada is seeking a professional to develop, manage, and implement new back office services tailored to member needs. Candidates should possess an undergraduate degree in Business Administration and six to nine years of relevant experience, particularly in physician practice settings. The role emphasizes stakeholder engagement, data analysis, and communication. Alongside a competitive salary, the association offers a flexible hybrid work model and exceptional benefits.