Operations Support and Account Representative

RBC; Winnipeg; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading financial institution is seeking a dedicated Data Entry Associate in Winnipeg. Responsibilities include processing transactions, maintaining accuracy, and ensuring client satisfaction. The ideal candidate should possess strong data entry skills, be highly organized, and able to lift heavy packages. This full-time position offers a collaborative work environment and opportunities for career growth.

Benefits

Coaching and mentorship opportunities

Dynamic team environment

Access to a variety of job opportunities

Qualifications

• Passion for clients and their needs.
• Data entry skills is a must!
• Ability to work under tight deadlines and stay organized.
• Flexibility to work different hours as needed.
• Able to work in a fast-paced, secure environment, lifting up to 40-50 lbs.

Responsibilities

• Process routine data entry and online input of transactions.
• Examine documents for completeness and quality.
• Prepare and pack outgoing/incoming cash parcels.
• Unpack and sort incoming parcels and cash deposits.

Skills

Communication

Critical Thinking

Customer Service

Interpersonal Relationship Management

Operational Delivery

Process Improvements

Time Management

Job description

Job Description

You will be responsible for processing routine data entry and online input of transactions using basic understanding of products and processes. Activities may also be dependent on balancing transactions and deposits as received from clients and branches with emphasis on throughput, accuracy and production.

Day Shift: 6am-5pm – depending on the task

WHAT WILL YOU DO?

• Examines all documents for completeness and takes full responsibility for quality and accuracy of day-to-day responsibilities, tasks and activities ensuring a balanced focus on enhanced client experience.
• You will be required to be trained on several processes (processing different types of data and reception)
• Being comfortable with computer applications and multitasking with various programs
• Exercise due diligence in following operational risk policies, procedures standards and guidelines.
• You and your Manager are responsible for your career trajectory, so we encourage you to take personal accountability for high achievement and participate in weekly coaching sessions (we want to see your grow)
• Prepare & pack outgoing/incoming cash parcels
• Unpack & sort incoming parcels and cash deposits from Armoured Car Carriers

Must-have

• Passion for clients and their needs
• Data entry skills is a must!
• Be able to work under tight deadlines and stay organized
• Flexibility of working different hours within business hours
• Be able to work in a face paced, secure environment either sitting or standing the entire shift and able to work physically demanding roles including lifting up to 40-50 lbs.

What’s in it for you?

• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to take on progressively greater roles
• Opportunities to building close relationships with clients
• Access to a variety of job opportunities across business and geographies

Job Skills

• Communication
• Critical Thinking
• Customer Service
• Interpersonal Relationship Management
• Operational Delivery
• Process Improvements
• Time Management

Additional Job Details

Address: MANITOBA CASH SERVICES CENTRE, 195 FORT ST:WINNIPEG

City: Winnipeg

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-11-26

Application Deadline: 2025-12-05

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

I nclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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