Operations Supervisor

FedEx; Kamloops; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading logistics company seeks an Operations Supervisor to oversee day-to-day sort operations, leading a team of Cargo Handlers. The role requires at least a college degree, supervisory experience, and the ability to handle physical demands. This temporary seasonal position offers a unique opportunity to join a diverse and inclusive work environment.

Qualifications

• 2 years of experience in FedEx sort operations or supervisory experience in related industry.
• Valid driver's license and a good driving record.
• Ability to lift 70 lbs and maneuver packages weighing up to 150 lbs.

Responsibilities

• Lead and guide Cargo Handlers in proper package handling and operations.
• Oversee CH functions, directing work activities and training.
• Manage day-to-day sort operations at the station.

Skills

Leadership

Mentoring

Conflict management

Communication

Organizational skills

Education

College degree

Job description

Overview

This is an interview position plus CEV. This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function. The Operations Supervisor has oversight for all CH functions, including the direction of work activities, employee mentoring / coaching / training ensuring administrative processes are compliant with FXE policies and procedures and government regulations.

Responsibilities

• Lead and guide Cargo Handlers (CH) staff in proper package handling, routing and recovery of potential service failures within the station sort function.
• Oversee all CH functions, including directing work activities and mentoring/coaching/training to ensure compliance with FXE policies, procedures and government regulations.
• Support the FedEx Express Safety Above All Culture and manage day-to-day sort operations at the station.

Required Knowledge, Skills and Abilities

• College degree
• 2 years FedEx sort operations or senior level hourly role experience OR 2 years supervisory experience in related industry
• Must possess valid driver’s license and a good driving record
• Ability to lift 70 lbs and maneuver packages weighing up to 150 lbs with appropriate equipment
• Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification)
• Ability to mentor, coach, and act as a knowledge resource to other employees
• Ability to inspire a shared vision and empower and motivate a team
• Ability to prioritize and delegate in a time-sensitive manner
• Addresses and resolves conflict management
• Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.
• Seeks to simplify business processes while ensuring quality
• Takes accountability for department failure and acts quickly to find a suitable solution
• Strong organizational, planning, and analytical skills

Additional Details

• Note: This is a temporary seasonal position for a period of up to 3 months. Posting closes on Oct 1, 2025.
• EXCEL Leadership Development Stream (Preferred)

Énoncé sur l’équité en emploi

FedEx valorise la diversité et l\'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l\'image de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut s\'épanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et 2ELGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.