Operations Supervisor

J.D. Irving, Limited; Edmundston; On-site; CAD 65,000 - 80,000; Full time

Job summary

A regional logistics company is seeking an Operations Supervisor for its terminal in Edmundston, NB. In this leadership role, you will oversee daily operations, ensuring safety and efficiency while monitoring key performance indicators. The ideal candidate has at least 3 years of transportation experience, is bilingual in French and English, and possesses strong administrative and communication skills. This position offers a dynamic working environment with opportunities for growth within a large network.

Benefits

Dynamic work environment

Flexible health, drug, dental, and vision plan

RRSP matching program

Employee & Family Assistance Programs

Health & Wellness reimbursements

Three weeks' paid vacation

Maternity leave top-up program

Qualifications

• Minimum of 3 years of transportation industry experience.
• Demonstrates adaptability and effectiveness in a fast-paced operational environment.
• Class 1 driver’s license will be considered an asset.

Responsibilities

• Ensure efficient dock operations through staffing and KPI monitoring.
• Oversee P&D operations, including staffing and route planning.
• Provide leadership and support to drivers and dock staff.

Skills

Transportation industry experience

Bilingual (French/English)

Proficient with Microsoft Office

Strong communication skills

Collaboration and teamwork

Tools

AS/400

Job description

Overview

Midland Transport is currently seeking an Operations Supervisor for our Edmundston Terminal, NB. The Operations Supervisor supports terminal operations by overseeing daily activities across P&D, Dock, and occasional administrative operations. This role ensures efficient workflows while monitoring key KPIs related to cost, service quality, and safety. The Operations Supervisor provides hands-on leadership to maintain high operational standards and support a safe, productive work environment. The selected candidate will be a self-starter with a strong work ethic and a “Can Do” attitude.

Benefits

• A dynamic, safe, and rewarding work environment
• A flexible health, drug, dental, and vision plan
• RRSP matching program
• Employee & Family Assistance Programs
• Health & Wellness reimbursements, includes gym memberships, fitness classes or online workout programs
• 3 weeks' paid vacation
• Maternity leave top-up program
• Growth and progression opportunities within Midland Transport and large network of the JD Irving group of companies

Qualifications

• Minimum of 3 years of transportation industry experience
• Proficient with computers and operational systems, including AS/400
• Strong working knowledge of Microsoft Office and Outlook
• Bilingual (French/English) with excellent verbal and written communication skills
• Demonstrates adaptability and effectiveness in a fast paced operational environment
• Collaborative team player who builds positive working relationships
• Exemplifies Midland’s corporate values through professionalism, integrity, and a strong customer service mindset
• Class 1 driver’s license will be considered an asset

Responsibilities

• Ensure efficient dock operations through proper staffing, scheduling, and KPI monitoring
• Oversee P&D operations, including staffing, route planning, scheduling, and KPI tracking
• Perform daily dispatching, including customer communication and appointment coordination
• Provide leadership and support to drivers and dock staff
• Lead safety initiatives: Idelic/Intelex entries, incident investigations, Health & Safety Committee participation
• Manage maintenance of P&D equipment, building facilities, and material-handling equipment
• Complete key administrative reports impacting cost and service (cash collects, unmanifested, OSD, incomplete reports)