Operations Officer II

ICONMA; Markham; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A prominent banking company is seeking an Operations Officer II for their Markham, ON/Hybrid location. The role involves opening new commercial deposit accounts, processing account changes, and ensuring compliance with AML and regulatory standards. Ideal candidates will demonstrate multi-tasking abilities, attention to detail, and strong communication skills, contributing to a customer-centric team environment. This position offers health benefits and excellent growth opportunities.

Benefits

Health Benefits

Referral Program

Excellent growth and advancement opportunities

Qualifications

• Ability to multi-task and work in a fast-paced, high-volume environment.
• Customer service experience considered an asset.
• Ability to quickly learn new systems and applications.

Responsibilities

• Open new commercial deposit accounts.
• Process account change requests for existing accounts.
• Follow AML, regulatory, and legal compliance requirements.

Skills

Multi-tasking

Attention to detail

Strong communication skills

Team collaboration

Job description

Our Client, a Banking company, is looking for an Operations Officer II for their Markham, ON/Hybrid location.

Responsibilities

• Opens new commercial deposit accounts
• Processes account change requests for existing commercial deposit accounts (i.e. change in signing authority)
• Opens additional accounts for existing customers via Letter Of Direction
• Obtain/compile required supporting documentation
• Follows AML, regulatory & legal compliance requirements

Requirements

• Ability to multi-task and work in a fast paced, high volume environment
• Ensure Service Level Agreements are adhered to at all times
• Ability to work efficiently to meet individual and team driven benchmarks
• Be conscientious and detail oriented in order to mitigate any risk to the bank
• Ability to review and understand complex legal documents
• Demonstrate a sense of urgency and commitment to provide quality customer service
• Must demonstrate the ability to be resourceful and proactive in their approach to Partner and Customer Problem Resolution
• Strong oral and written communication skills are essential
• Ability to work closely in a team environment
• Understand and apply operating policies and procedures
• Ability to take ownership of a situation
• Ability to quickly learn new systems and applications
• Customer service experience considered an asset

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.