Operations manager, restaurant

Government of Canada; Vaughan; On-site; CAD 50,000 - 65,000; Full time

Job summary

A public sector organization in York Region is seeking a Restaurant Manager to oversee daily operations. Responsibilities include budget analysis, staff supervision, and ensuring customer satisfaction. The ideal candidate should have college education or equivalent experience, along with 1-2 years in a management position. The role is on-site with no remote options.

Qualifications

• 1-2 years of experience in a managerial role in a restaurant.
• Ability to analyze budgets and manage operations.
• Experience in supervising and training staff.

Responsibilities

• Analyze budget to boost and maintain the restaurant's profits.
• Set staff work schedules and supervise over 20 people.
• Provide customer service and address complaints.

Skills

Budget analysis

Staff supervision

Customer service

Operational planning

Education

College/CEGEP or equivalent experience

Job description

Overview Languages

English

Education

• College/CEGEP
• or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities Tasks

• Analyze budget to boost and maintain the restaurant’s profits
• Evaluate daily operations
• Monitor revenues to determine labour cost
• Plan and organize daily operations
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Address customers' complaints or concerns
• Provide customer service

Supervision

• More than 20 people