Operations Manager, Apprenticeship Programs

SAIT; Calgary; On-site; CAD 120,000 - 139,000; Full time

Job summary

A leading educational institution in Calgary seeks an Operations Manager for its Office of Apprenticeship. This role blends strategic oversight with hands-on problem-solving in managing apprenticeship programs. Key responsibilities include overseeing operations, making data-driven decisions, and advocating for student needs. Candidates should hold a Journeyperson certificate and have 5-7 years of relevant experience in apprenticeship administration. Competitive salary and generous benefits package offered, including paid leave and professional development opportunities.

Benefits

Defined Benefit pension

Generous time off

Medical, dental, and vision benefits

Health Spending Account

Mental health support

Tuition support

Excellent dining options

Free fitness access

Qualifications

• 5-7 years progressive experience in apprenticeship administration or complex operational environments.
• Experience teaching in an Apprenticeship Education Program, preferably at an Alberta post-secondary institution.
• 2-3 years in a supervisory role.

Responsibilities

• Oversee end-to-end apprenticeship operations including seat management and compliance.
• Make informed decisions on resource allocation and portfolio challenges.
• Lead the institutional forecasting process and optimize capacity.
• Identify systemic challenges and collaborate on Continuous Improvement.
• Guide schools in apprenticeship standards and compliance.
• Steward the apprenticeship student journey and advocate for student needs.
• Interpret operational data and monitor KPI dashboards.
• Lead the rollout of new processes and ensure compliance.

Skills

Apprenticeship administration

Cross-school coordination

Decision making

Data analysis

Student advocacy

Relationship building

Education

Journeyperson certificate in a red-seal trade

Bachelor's degree in education, business, or related field

Job description

A leading educational institution in Calgary seeks an Operations Manager for its Office of Apprenticeship. This role blends strategic oversight with hands-on problem-solving in managing apprenticeship programs. Key responsibilities include overseeing operations, making data-driven decisions, and advocating for student needs. Candidates should hold a Journeyperson certificate and have 5-7 years of relevant experience in apprenticeship administration. Competitive salary and generous benefits package offered, including paid leave and professional development opportunities.