Operations Manager - Amazon Canada

CNSC; Hamilton; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a motivated Operations Manager to lead a dynamic team in a fast-paced fulfillment environment. This role involves optimizing workflows, ensuring safety and productivity, and driving operational excellence. With the opportunity for significant career growth, you'll be at the forefront of delivering exceptional service to customers across Canada. Join a diverse and inclusive workplace where your leadership skills will shine, and help shape the future of logistics in a company known for its innovation and commitment to excellence.

Benefits

Diverse and inclusive environment

Support from cross-functional teams

Career growth opportunities

Experience in logistics leadership

Competitive pay

Shift-based schedule

Qualifications

• 3+ years of experience in employee and performance management.
• Bachelor’s degree or equivalent experience required.

Responsibilities

• Lead and engage a large team to meet operational standards.
• Collaborate with departments to support business goals.

Skills

Employee Management

Performance Management

Logistics Leadership

Process Improvement

Flexibility

Education

Bachelor's Degree

Tools

Performance Metrics

Lean Techniques

Job description

Join Amazon’s WW Operations network and help deliver millions of packages to customers across Canada. We are looking for motivated, customer-focused professionals ready to take on the challenge of managing a large team and driving operational excellence. As an Operations Manager, you’ll lead both salaried and hourly employees while ensuring safety, quality, and productivity standards are met consistently.

About the role: Operations Manager

As an Operations Manager, you’ll be responsible for engaging your team, optimizing fulfillment workflows, and meeting customer delivery expectations. You’ll also collaborate with departments like Safety, Engineering, HR, and Loss Prevention to develop plans that support business goals.

Amazon’s fulfillment workflow includes the First Mile, Middle Mile, and Last Mile. While each building may vary, our mission to delight the customer remains constant. This position offers excellent growth opportunities, as Amazon continues launching new fulfillment sites each year.

Benefits and Salary

• Work in a diverse and inclusive environment
• Support from cross-functional teams
• Potential for career growth with new site launches
• Gain experience in logistics leadership and process improvement
• Competitive pay (based on experience and location)
• Shift-based schedule with weekend and holiday availability

Job Type: Fulfillment & Operations Management

Location: Hamilton, ON

Pay Range: Based on experience and qualifications

Requirements / Skills

• 3+ years of employee and performance management experience
• Bachelor’s degree or equivalent experience
• Flexibility to work weekends, nights, and holidays
• Comfortable lifting up to 49 lbs and standing/walking for up to 12 hours
• Ability to work in variable temperatures, around noise, and in multi-floor buildings
• Familiarity with performance metrics, process improvement, and lean techniques (preferred)

How to Apply

If you’re ready to lead Amazon’s operations with energy and precision, click the button below and submit your application today.