Operations Manager

Groupe Compass Quebec ltée.; Peterborough; On-site; CAD 65,000 - 85,000; Full time

Job summary

A leading food services company in Peterborough is seeking an experienced Operations Manager to oversee audits and optimize financial performance. The candidate will ensure compliance with food safety standards, manage human resources policies, and lead culinary services. Ideal applicants should possess a post-secondary education and at least five years in food service management. This role offers a dynamic work environment emphasizing diversity and inclusion.

Benefits

Health benefits

Comprehensive wellness programs

Learning and career opportunities

Qualifications

• Minimum of five years of food service management experience in a corporate dining setting.
• Ability to control product and labor costs effectively.
• Strong motivator, mentor, and leader with proven experience.

Responsibilities

• Conduct operation audits to optimize financial performance.
• Ensure compliance with food safety regulations and standards.
• Develop and coach management associates to meet needs.

Skills

Food safe certified

Financial management

Leadership

Communication skills

Detail-oriented

Client relationship skills

Flexible work schedule

Microsoft Office

Education

Post-secondary education

Job description

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

We’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps, military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Why work with Levy Canada?

Operating in over 200 locations across North America, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences at arenas, convention centres, entertainment venues and more.

From suites and concessions, to high-profile events, we are passionate about delivering the most memorable food and beverage experiences for our partners and guests.

Job Summary

Now, if you were to come on board as one of our Operations Managers, we’d ask you to do the following for us:

• Conduct operation audits of the unit and design improvements to optimize financial performance and operational productivity.
• Audit units to ensure conformance with the Company, government and accrediting agency standards, regulations and codes regarding food storage, preparation, sanitation, and record keeping.
• Ensure adherence to company sponsored retailing and purchasing programs.
• Observe typical meal service when visiting units; evaluate food for taste, temperature, appearance, and portion size; investigate complaints regarding unit operation and effect satisfaction solutions.
• Develop realistic and accurate financial forecasts; monitor development of realistic and accurate unit forecasts.
• Ensure consistent and equitable administration of human resources policies, procedures, and guidelines to facilitate effective employee relations and support the preferred employer focus; audit performance appraisals and associates files; monitor Diversity action plans.
• Recruitment for all positions within the unit; identify training requirements; develop and coach management associates to meet staffing and succession planning needs.
• Provide direction and support to Food Service Managers, for concession, catering and restaurant sales from multiple avenues, to maximize client and customer satisfaction.
• Ensure a great culinary focused offer in the units.

Role

Think you have what it takes to be our next Operations Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:

• Post‑secondary education plus at least five years of related food service management experience in a business/corporate dining setting and retail environment
• Food safe certified
• Proven financial management skills including ability to control product and labour costs
• Strong motivator, mentor and leader
• Very detail‑oriented individual and a strong team player
• Superior client relationship skills
• Excellent communication skills (written and verbal)
• Can accommodate a flexible work schedule
• Knowledgeable in Microsoft Office

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.