Operations Coordinator

Purple Brand; Vancouver; On-site; CAD 45,000 - 60,000; Full time

Job summary

A dynamic fashion company in Vancouver is seeking an Operations Coordinator for a 6-month temporary contract. The role involves managing outbound shipments, overseeing returns, and handling financial operations. Ideal candidates have a background in supply chain management and strong analytical skills. Join a collaborative team focused on excellence in logistics operations.

Qualifications

• 1-2 years of experience in a logistics or operations role.
• Strong analytical and problem-solving skills.
• Experience with ERP systems is preferable.
• Advanced proficiency in Microsoft Excel for data analysis.

Responsibilities

• Monitor and track all outbound shipments.
• Manage returns and oversee returns management process.
• Compile and analyze weekly outbound shipment reports.
• Manage operations related to invoicing.

Skills

Analytical skills

Problem-solving

Communication skills

Microsoft Excel

Education

Associate or bachelor's degree in supply chain management or business

Tools

ERP systems (NetSuite)

WMS platforms

Job description

Overview

PURPLE was founded in 2017 at the intersection of industrial design, streetwear, and luxury fashion. A collective of friends and industry veterans set out to launch a collection of men’s denim and luxury basics. Denim is the anchor of the modern man’s wardrobe; PURPLE is dedicated to making that anchor more interesting.

We are a team of creative, collaborative, and highly dynamic people who love what we do, and we strongly believe that our diverse team of motivated individuals makes our company strong and successful.

Position Overview

We are seeking a detail-oriented Operations Coordinator to ensure the flawless execution of our outbound and reverse logistics. In this role, you will be the central point for shipment monitoring, order processing, and financial reconciliation, directly supporting our supply chain efficiency and customer satisfaction. You will play a key role in managing relationships with our 3PL partners and internal stakeholders.

Please note: this is a temporary, 6-month contract position.

Key Responsibilities

Outbound Shipment & Order Management

• Monitor and track all outbound shipments from 3PL partners to a diverse customer base, including major accounts and boutique retailers.
• Process and fulfill all wholesale orders, ensuring accuracy and timely delivery for both large-scale and boutique partners.
• Manage the end-to-end processing of promotional orders, including generating necessary commercial invoices for international shipments.
• Execute and process intercompany transfer orders.

Reverse Logistics & Returns

• Oversee the complete returns management process, including authorization, receipt, and reconciliation of returned goods.

Reporting & Communication

• Compile, analyze, and distribute weekly outbound shipment reports to key internal supply chain stakeholders.
• Serve as a primary operations contact for the 3PL, addressing issues and ensuring performance standards are met.

Financial Operations

• Manage all operations related to invoicing, including validation, coding, and approval processing.
• Assist in the month-end close process by preparing accurate accruals for operations expenses.

Process Improvement

• Identify and support continuous improvement initiatives to enhance processes in shipping, documentation, and partner coordination.

Skills & Qualifications

• Associate or bachelor’s degree in supply chain management, business, or a related field preferred.
• 1-2 years of experience in a logistics or operations role that required strong analytical and problem-solving skills in a fast-paced environment.
• Experience with ERP systems, such as NetSuite and WMS platforms, is preferable.
• Advanced proficiency in Microsoft Excel (PivotTables, VLOOKUPs, IF) for data analysis.
• Excellent communication skills and a proactive approach to problem-solving.

If you are excited about the opportunity to join our fast-growing team, please submit your resume and any other relevant information.

We thank all applicants for their interest; however, only those candidates selected for interviews will be contacted. We are an equal opportunity employer; all employment decisions are made based on qualifications and business needs.